French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.78

4.8 Rating 1,410 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 1,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Popped in on the off chance and we were greeted with cupcakes and chocolates (to which my daughter was over the moon with) we shopped, the staff (laura and daniella) were fabulous, friendly and couldn't do enough for us. A small fortune later we left very happily!”

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(POS) - Posted 3 months ago

“Lovely store well set out staff lovely purchase more than I expected”

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(POS) - Posted 3 months ago

“Made a purchase at the designer outlet near Chesterfield. The staff were very friendly and helpful.”

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(POS) - Posted 3 months ago

“It was great.”

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(POS) - Posted 3 months ago

“After loosing 5 stone in weight. I came into a French connection store. The shop assistant was so helpful. Found loads I like and suited me. The blouse I purchased on sale looked amazing. Will definitely be back.”

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(POS) - Posted 3 months ago

“I love French Connection clothes as they are good quality and reasonably priced. I bought Christmas presents for the family last year and they were all loved. The staff are very friendly at the store I shop in and always wrap the items of clothing up in tissue paper and a free bag. All these little things add to a good shopping experience.”

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(POS) - Posted 3 months ago

“Lovely store, great clothes. Nice helpful team.”

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(POS) - Posted 3 months ago

“Love the clothes !”

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(POS) - Posted 3 months ago

“The clothes purchased were extremely good value and very well made. In addition the staff in the store @ Gunwharf Quays were extremely professional with excellent customer service. Thank you 🙏”

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(POS) - Posted 3 months ago

“Amazing company with quality clothes that are wardrobe staples that will last the test of time”

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(POS) - Posted 3 months ago

“Friendly and helpful staff within your West Midlands Mccarthy Glen store”

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(POS) - Posted 3 months ago

“Lovely selection in their new items and the great quality you would expect. Staff also very helpful. Great shopping experience!”

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(POS) - Posted 3 months ago

“We was in the shop at Gretna (Scotland) on Saturday 14th March 26, the 2 staff members were brilliant, very pleasant, attentive and willing to help. It was very busy at the time we were there, late morning but everyone got their attention. We will be back soon”

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(POS) - Posted 3 months ago

“We went into French connection looking for a suit for my daughter for a wedding. The lady who served us was amazing - really helpful. Couldn’t do enough for us. What she didn’t know was that we had recently had a close family bereavement - but she was so kind I felt I had to comment on her. I didn’t get her name but huge thank you.”

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(POS) - Posted 3 months ago

“Good selection of clothes. Bought a T-shirt and shirt; not many places do good patterned clothes. Friendly staff. Great prices.”

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(POS) - Posted 3 months ago

“A fantastic price, for my most recent purchase, thank you fcuk.”

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(POS) - Posted 3 months ago

“Fantastic clothes , very well made, materials good quality, everything I bought worst every single penny Thank you”

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(Online) - Posted 3 months ago

“The customer service was very reactive and understood the concern with one of the items that I purchased. I had a good experience as i felt i was taken seriously. I purchased the item again as a result of advice … all went well”

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(Online) - Posted 3 months ago

“I have shopped at french connections for a very long time now. And I have been so happy with the clothes lines and after years of, I am still wearing these and the quality is till so perfect as the first day or years , I bought them. So, thank you.”

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(POS) - Posted 3 months ago

“Unfortunately there seemed to be a delay in my order being dispatched from the warehouse.”

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(Online) - Posted 3 months ago

French Connection is rated 4.8 based on 1,410 reviews