French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,136 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,136 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with delivery and the dress! Was gutted as couldn’t get this size of th mannequin due to store policy I was told :( So had to wait and go order at home but happy with the product”

Helpful Report

(Online) - Posted 2 months ago

“The ladies at the Cannock shop were lovely and very helpful. They were very pleasant and full of suggestions for options.”

Helpful Report

(POS) - Posted 2 months ago

“A pleasant surprise FC have up there game The lady in the store at Chester was very helpful and smiled I bought a lovely linen shirt and could easily bought more first time I have ever found something I like there”

Helpful Report

(POS) - Posted 2 months ago

“Very nice staff and store was lovely. Will definitely go back again x”

Helpful Report

(POS) - Posted 2 months ago

“I needed advice and received quick, friendly and effective help that made sure I was able to purchase the gift I needed and the even followed up to check I had everything - made the process soo easy and would come back again”

Helpful Report

(Online) - Posted 2 months ago

“Amazing service and fab quality.”

Helpful Report

(POS) - Posted 2 months ago

“I loved the dress”

Helpful Report

(POS) - Posted 2 months ago

“Quality up to the minute fashion.”

Helpful Report

(POS) - Posted 2 months ago

“Excellent quality. Very helpful assistant”

Helpful Report

(POS) - Posted 2 months ago

“French connection clothes are great quality at affordable prices. The staff in the shops are all very helpful. Great service and a great shopping experience”

Helpful Report

(POS) - Posted 2 months ago

“I always knew about the brand but been in love with the collection recently. Love the fabric, fit and service in general”

Helpful Report

(Online) - Posted 2 months ago

“Excellent quality clothes. Great service. The outlet store is good value.”

Helpful Report

(POS) - Posted 2 months ago

“Absolutely perfect clothing for every occasion, I love shopping at French Connection. I found from dresses to tops etc you can always find the perfect outfit to go out in & looking a million dollars x”

Helpful Report

(Online) - Posted 2 months ago

“Good and thanks”

Helpful Report

(POS) - Posted 2 months ago

“Very goid customer service”

Helpful Report

(POS) - Posted 2 months ago

“Good quality, product as described”

Helpful Report

(Online) - Posted 2 months ago

“A lovely experience in the shop girls were amazing helping me to choose a wedding guest dress which i wore on saturday & got told my dress was lovely & allso asked where i purchased it from 🤍🤍🤍🥂”

Helpful Report

(POS) - Posted 2 months ago

“Great shop, love all items.”

Helpful Report

(POS) - Posted 2 months ago

“Excellent customer service, friendly helpful staff and great selection of items to choose from! Love this shop so much”

Helpful Report

(POS) - Posted 2 months ago

“The store was set out beautifully- easy access lots of size's available. Lovely staff - good quality products as always.”

Helpful Report

(POS) - Posted 2 months ago

French Connection is rated 4.8 based on 2,136 reviews