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French Connection Reviews

4.8 Rating 3,108 Reviews
97 %
of reviewers recommend French Connection
Company Reviews Product Reviews
38,485
 Questions Metrics
4.8
Based on 3,108 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read French Connection Reviews
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Jayne B
Verified Buyer
“All items arrived as ordered and were perfect”
Helpful Report
(Online) - Posted 3 months ago
Anonymous
Verified Buyer
“What I bought from French connection was a perfect fit and actually fulfilled my desires”
Helpful Report
(POS) - Posted 3 months ago
Denise D
Verified Buyer
“Perfect pink dress, beautiful material doesn't crease or wrinkle! It can be work to any occasion, dressed up or down. I would highly recommend this dress.”
Helpful Report
(Online) - Posted 3 months ago
Anto J
Verified Buyer
“&,&;& jdkfn rjrjd. Ridknd jndkfkd”
Helpful Report
(Online) - Posted 3 months ago
Susan F
Verified Buyer
“Prefect love the style”
Helpful Report
(Online) - Posted 3 months ago
Anonymous
Verified Buyer
“Really impressed with the quality of FC fabric and clothing, definitely be looking at other clothing”
Helpful Report
(POS) - Posted 3 months ago
Catherine G
Verified Buyer
“Easy to order and items arrived on time. Both dresses were higher quality than anticipated and returns process (due to sizing) was seamless.”
Helpful Report
(Online) - Posted 3 months ago
Jill C
Verified Buyer
“The cardigan i ordered was absolutely beautiful, and so worth the money delivery was very quick”
Helpful Report
(Online) - Posted 3 months ago
Anonymous
Verified Buyer
“Absolutely loved shopping at French Connection. There were so many gorgeous pieces to choose from, with their signature effortless, modern style and great-quality fabrics. I loved the mix of timeless wardrobe staples and trend-led pieces. The store was beautifully presented, the staff were friendly and welcoming, and I came away with more than I planned because there was so much to choose from. I’ll definitely be back!”
Helpful Report
(POS) - Posted 3 months ago
Tricia L
Verified Buyer
“Staff always very friendly and helpful.wide choice of clothing.”
Helpful Report
(POS) - Posted 3 months ago
Kiranmai G
Verified Buyer
“I like the quality and the price , o feel they charge very reasonable”
Helpful Report
(POS) - Posted 3 months ago
W
Verified Buyer
“Nice store. Very pleased with our purchase . Very good selection. Staff were very friendly and helpful.”
Helpful Report
(POS) - Posted 3 months ago
Anonymous
Verified Buyer
“To be honest I haven't been to a French Connection since the 90s but I visited the Chester store and was really impressed with the clothes and quality.”
Helpful Report
(POS) - Posted 3 months ago
Anonymous
Verified Buyer
“Very helpful ladies, helped me understand the sizes. Service was very efficient.”
Helpful Report
(POS) - Posted 3 months ago
Ella
Verified Buyer
“I have always loved FC pieces. Always in style but in a classic way. And nice that a lot of full cotton items are stocked. Much nicer to wear than sweaty synthetic fabric. The store we shopped in last week, the staff were helpful and friendly.”
Helpful Report
(POS) - Posted 3 months ago
Anonymous
Verified Buyer
“I bought three shirts from the Braintree store. The lady assistant was very helpful. My size was not on display so she went hunting in the store room to get one and was helpful when I was changing getting other sizes for me to try. The cash desk assistant folded them nicely and bagged them up unlike most stores these days who just throw things in a bag. Really pleased with the fit and I have an increasing number of fc items in my wardrobe”
Helpful Report
(POS) - Posted 3 months ago
Anonymous
Verified Buyer
“The Bristol store went above and beyond with their helpful and super friendly staff….thank you 🤗”
Helpful Report
(POS) - Posted 3 months ago
Anonymous
Verified Buyer
“Staff are polite, nice collection with reasonable prices”
Helpful Report
(POS) - Posted 3 months ago
B
Verified Buyer
“We visited the shop in Chester, and were so impressed with the amazing service. The staff were very helpful and very friendly. The sales were phenomenol. Thank you”
Helpful Report
(POS) - Posted 3 months ago
Anonymous
Verified Buyer
“Great items at a great price and wonderful service”
Helpful Report
(POS) - Posted 3 months ago
French Connection is rated 4.8 based on 3,108 reviews
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