French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 3,122 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 3,122 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“Good product bought and the employees on the tills were so lovely I ended up buying 2 candles too.”

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(POS) - Posted 8 months ago

“Just bought a lovely men's jacket, service very good, jacket delivered in time for my holidays jacket nice fit 😀”

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(POS) - Posted 8 months ago

“Very helpful and welcoming/friendly staff. The shop was immaculate and everything well laid out, easy to see and find items. Well done really enjoyed shopping.”

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(POS) - Posted 8 months ago

“The staff in the Shrewsbury store are always helpful and friendly. The outfits are always good quality and on trend.”

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(POS) - Posted 8 months ago

“I’m 70 this year and often shop in French Connection - loads of choice for a woman my age! I always feel modern and good about myself when I’m wearing FC. Husband bought me two beautiful blouses for Christmas (I pointed him in the right direction!) And I’ve treated myself to two gorgeous jumpers since then and found a great priced furry warm gilet in the sale! Big fan! Daughter is too!!”

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(POS) - Posted 8 months ago

“Really great shop, well set out with lovely clothes. Great experience of buying.”

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(POS) - Posted 8 months ago

“I really love this top how it sits and shows curves and it’s very stylish and comfortable. Also the leopard print is very adequate.0”

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(POS) - Posted 8 months ago

“Nice shop friendly staff good value clothes”

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(POS) - Posted 8 months ago

“Really nice shop, helpful staff, at the Outlet Billage in Swindon. I bought two really nice jumpers, good quality, and reasonably priced. Would shop there again.”

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(POS) - Posted 8 months ago

“Both members of staff that were on duty in the shop at the Gretna outlets for our visit were outstanding. Jean went above and beyond and checked the stock in the store room for the correct size. Both Jean and the other member of staff were very helpful and professional first class. The shop was well stocked very clean and the prices were very competitive. Overall a great experience.”

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(POS) - Posted 8 months ago

“First time in the store and was very impressed. Really good range of products and very helpful welcoming staff throughout. Will definitely be back,”

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(POS) - Posted 8 months ago

“Perfect as always. With such a comfy fit plus the style!”

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(POS) - Posted 8 months ago

“Lovely bright shop with a good choice of quality clothes for men and women. Good prices Good customer service.”

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(POS) - Posted 8 months ago

“Very helpful staff in the Gretna store and lovely stock. Disappointing to read on the back of the receipt they only issue exchanges or credit notes rather than a full refund at the outlet store.”

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(POS) - Posted 8 months ago

“Nice shop,friendly staff”

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(POS) - Posted 8 months ago

“Gorgeous outfits. However some xs still run a bit big.”

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(POS) - Posted 8 months ago

“The store in Shrewsbury was actually terrible customer service! Really got the impression that staff did not want to be there at all”

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(POS) - Posted 8 months ago

“Lovely staff member very friendly and good sale ,clothes good quality”

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(POS) - Posted 8 months ago

“Great products and helpful staff. A great shopping experience.”

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(POS) - Posted 8 months ago

“Mainly go to the East Midlands Designer Outlet(McCartha Glen). The assistants are very friendly and full of advise with regard to sizing etc. lovely clothes.”

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(POS) - Posted 8 months ago

French Connection is rated 4.8 based on 3,122 reviews