French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,139 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,139 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff were very helpful and advising correct size and style of clothes for me”

Helpful Report

(POS) - Posted 4 months ago

“Love the clothing. Some very unique pieces”

Helpful Report

(POS) - Posted 4 months ago

“Great outfits and love the trendy colours.”

Helpful Report

(POS) - Posted 4 months ago

“Sales always attract me there.most of the times such beautiful stuff is under sale”

Helpful Report

(POS) - Posted 4 months ago

“I purchased a blouse and it was exactly what I wanted, I looked at other shops so I was delighted. The staff were very helpful.”

Helpful Report

(POS) - Posted 4 months ago

“Quick delivery and lovely quality dress when it arrived”

Helpful Report

(Online) - Posted 4 months ago

“Some great merchsndise. Just a pity there wasn't enough room in the store for a wheelchair to fit between aisles. (Ordinary manual chair)”

Helpful Report

(POS) - Posted 4 months ago

“Good customer service and helpfully staff.”

Helpful Report

(POS) - Posted 4 months ago

“I purchased quite a few dresses and shirts in the sale online. Excellent quality and communication including easy free returns which is key reason I purchased online. Customer service team also very good.”

Helpful Report

(Online) - Posted 4 months ago

“From the moment I entered the shop I was warmly greeted. Whilst pondering around the racks, I was offered help with what I was looking for without being pushy. Items I was holding whilst carrying on looking were taken off me and put into a changing room after I asked for this without any bother. All staff were lovely, friendly, approachable and knowledgable about the clothing in the store, helping me piece items to match. Shall defo be returning to the Gretna store next time I’m Passing through. What a lovely atmosphere it is in there!!”

Helpful Report

(POS) - Posted 4 months ago

“Excellent friendly assistance at Princes Square, Glasgow store on 27/3/26”

Helpful Report

(POS) - Posted 4 months ago

“Very friendly staff. Great customer service from the dressing room to the cashier.”

Helpful Report

(POS) - Posted 4 months ago

“The clothes are always so tempting! I love the fit of the shirts and the feel of the sweaters. Such great quality and the staff are always friendly.”

Helpful Report

(POS) - Posted 4 months ago

“Love my new purchases!”

Helpful Report

(Online) - Posted 4 months ago

“We were looking for a particular tshirt, and found it and in the size we required. Its lovely quality as usual. Thank you”

Helpful Report

(POS) - Posted 4 months ago

“Finding clothes for a male teenager isn't easy. However, we discovered that the size small was perfect for our 16 year old. He loved the sweatshirts, which are so much smarter that the usual sport's gear. He is already planning his next purchases.”

Helpful Report

(POS) - Posted 4 months ago

“Wonderful experience, great service, great prices”

Helpful Report

(POS) - Posted 4 months ago

“Really friendly, polite service!”

Helpful Report

(POS) - Posted 4 months ago

“The place to shop , got all occasions.”

Helpful Report

(POS) - Posted 4 months ago

“The clothes are lovely and sizing is standard so once you know your fit you can shop with confidence. Staff are friendly and helpful.”

Helpful Report

(POS) - Posted 4 months ago

French Connection is rated 4.8 based on 2,139 reviews