Go Kayaking Reviews

Name: Go Kayaking
Address: Go Kayaking North West, Marina Village, Runcorn, Preston Brook
Rating: 4.89

4.9 Rating 1,040 Reviews

98 %

of reviewers recommend Go Kayaking

Company Reviews

Questions

Metrics

4.9

Based on 1,040 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01928 710 770

Email:

andylees@go-kayaking.com

Location:

Go Kayaking North West, Marina Village, Runcorn
Preston Brook
WA7 3DW

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Go Kayaking 5 star review on 28th January 2024

119

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality products 'top' of the range sometimes cheaper than your competitors + there's the 'Loyalty Scheme'. The process of buying the WRSI Helmet was straightforwards and very quick with a very quick acknowledgement of the purchase with delivery estimate and email receipt BRILLIANT”

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Posted 2 years ago

“Great knowledge and super helpful. Went in with questions about canoes and came out with 2 new BA’s. Great experience!”

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Posted 2 years ago

“Helpful and prompt with sorting out my query.very pleased with the dry cag”

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Posted 2 years ago

“Helpful staff. Good products.”

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Posted 2 years ago

“Bought a kayak and various pieces of equipment from Go Kayaking. Always efficient and friendly, and usually the best price around. Answered questions quickly on live chat too by experienced kayakers who know their stuff. Lots to like!”

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Posted 2 years ago

“Good range of quality brands at competitive prices, backed up with great customer service.”

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Posted 2 years ago

“All items came very fast and very well priced”

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Posted 2 years ago

“Quick and fast like a soldier coming back from war.”

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Posted 2 years ago

“Excellent local stores for all kayaking needs. The staff are very knowledgeable and friendly - all are active paddlers and have great input on kit choices.”

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Posted 2 years ago

“I called Go Kayaking (North West) to enquire as to why a specific paddle was "collection only" (My order consisted of a kayak, two paddles, and other gear). I delt with James, who after confirming with management, informed me that the website will be updated to allow delivery for the paddles. After placing my order, I contacted James again to check if it was possible to get the kayak in "Lizard Green" as the site only had the Fuego Orange option. James noted according to the website, there was no stock on the Lizard Green. To my surprise, James called me back a few minutes later with an update that he had found a Lizard Green Burn large at the warehouse. He truly made my day! The service I have received from start to finish was truly memorable and the perfect example of "going the extra mile". Thank you James and team Go Kayaking!”

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Posted 2 years ago

“Great service, staff really helpful”

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Posted 2 years ago

“Superb communication and service. The paddle I ordered turned out to be out of stock despite showing as in stock on the website. Unprompted Go Kayaking sent the model up instead of making me wait, or cancelling my order, which I thought was a very decent gesture. The items were despatched quickly and arrived the following day. I will happily buy from Go Kayaking again in the future.”

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Posted 2 years ago

“the item was just what I wanted, I ordered the item and it was delivered in days, supper.”

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Posted 2 years ago

“Great experience shopping at Go Kayaking. Wanted a PFD for paddle boarding, having used a particular brand in the past was hoping for the same one. Store had lots of choice but did end up buying exactly what I went for. The staff member was extremely helpful and knowledgeable. Will absolutely recommend and go again!”

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Posted 2 years ago

“I called in the shop for a replacement palm safety tape as I was passing anyway. Staff member was friendly and helpful. I ended up with a new karibiner too as there was a promotion at the time. I would have prefered to look around for longer as lots of kit to browse.”

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Posted 2 years ago

“Great advice. Super knowledgeable. Brilliant products.”

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Posted 2 years ago

“Product came quickly and nicely packaged”

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Posted 2 years ago

“Very happy with items (couple of canoe paddles), price & speed of delivery. Happy customer.”

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Posted 2 years ago

“My experience of go kayaking was very good, it was an easy to navigate website and the sizing guide was extremely helpful, all in all extremely satisfied with the service”

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Posted 2 years ago

“Excellent dry suite purchased with Go Kayaking. Returning customer.”

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Posted 2 years ago

Go Kayaking is rated 4.9 based on 1,040 reviews