“I have had many H&K shirts over the years which were great when I wanted to tuck them in. However I now wish to wear them untucked and unfortunately find them far to long.”
“The service is fine. The shirts are very good quality. But I’m not entirely happy at paying £180 for a shirt only to discover that a matter of days later a discount of 15% is available and not at all happy at being charged nearly £16.00 for 2 deliveries.”
“Nice hat and good quality, in my opinion Stetson hats are unbeatable but a good alternative nevertheless. Quick delivery which is a plus. Only negative which is a big one, the hat never came in a hat box as stated on the website. Disappointed as a hat as expensive and of a high quality as they state should come with a quality hat box as standard.”
Thank you for your reply Robert.
We spoke on live chat where I explained that US duty and taxes are now charged against all orders since the removal of the $800 free import threshold.
Unfortunately, this is beyond our control. Our flat rate of shipping to the USA with DHL has remained the same throughout this period.
“The gentleman who attended us was excellent Kim. He found exactly what I wanted very quickly and made the whole experience a joy.
I will certainly return when I return to London.”
“My experience with H&K has been always more than satisfactory, because I always want an envoice without import duties (due to my condition of diplomatic career with tax exemption) and you have always done it patiently and correctly. Thank you very much and please forgive all the inconveniences I have caused.
BTW, Tim was very kind and helpful.”
“From ordering to delivery, the service was seamless.
The shirt is beautifully cut in a high quality shirting, giving a superb fit.
A lovely shirt, I’ll be back!”
