IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The lady I spoke to was absolutely brilliant and talked me through everything and answered any questions I had too. Confirmation emails came in quickly too. Excellent service.”

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Posted 11 months ago

“Very knowledgeable and helpful in making a booking”

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Posted 11 months ago

“I have book with this company before and always felt it very professional and attentive to my needs. I would recommend them to everyone because of the ease of experience in booking a cruise with them. I am looking forward to my holiday in the same way as my last and past cruises . Thank you.”

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Posted 11 months ago

“Thank you so much to Sarah Dixon who really persevered to try and get us a good deal on the cruise we had chosen. Sarah really did go over and above and we’re really looking forward to our cruise.”

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Posted 11 months ago

“Lovely helpful person at end of phone”

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Posted 11 months ago

“Highly efficient, personable telephone staff (whose English one can actually understand).”

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Posted 11 months ago

“Seren & her colleagues were extremely helpful and went out of their way to answer all our queries.”

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Posted 11 months ago

“Booked this ourselves online and had confirmation quickly afterwards whilst cruise company sent details about 48 hours later. So far no problems and was easy enough to book. Had email quotes for previous cruises and they were quick to respond.”

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Posted 11 months ago

“Very helpful telephone advice and booking. Answered my questions.”

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Posted 11 months ago

“prompt response, helpful advice, clear explanation of pricing. Very courteous, friendly and professional.”

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Posted 11 months ago

“Very friendly and helpful.”

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Posted 11 months ago

“Emily our Iglu cruise specialist was a lovely and helpful member of their team and was more than happy to extend her day to help us find the right choice of options.”

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Posted 11 months ago

“Very patient with all our questions,answered them with knowledge. Gave us good options.”

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Posted 11 months ago

“Helpful friendly and informative.”

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Posted 11 months ago

“Friendly and helpful”

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Posted 11 months ago

“Quick solutions answered all my questions very helpful”

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Posted 11 months ago

“Very easy the team were helpful”

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Posted 11 months ago

“I booked a cruise to the Norwegian Fjords via Chris Walton. He was excellent and made everything so easy! I have since added 6 more people and the service from Iglu is top class! Thank you so much!”

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Posted 11 months ago

“Saw the cruise advertised and called to check details and availability. All as advertised. The consultant, Amber, was very helpful and knowledgeable. After booking all confirmations and access to the online portal enabled very quickly and an email to confirm everything. Great service.”

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Posted 11 months ago

“very easy to deal with. Gave all alternative to fit our own schedule. Have used Iglu before and never been disappointed with there advice.”

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Posted 11 months ago

IgluCruise is rated 4.8 based on 2,910 reviews