IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Knowledgeable, professional and polite. Very helpful and patient as I am hard of hearing. All my questions answered and I would have no hesitation recommending this member of staff.”

Helpful Report

Posted 11 months ago

“I found David from Iglu very helpful answered all my questions and informed me of what was needed to be done before we go on our cruise.”

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Posted 11 months ago

“Rep very helpful with clear advice”

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Posted 11 months ago

“Sarah was super friendly, professional and extremely helpful. Would recommend her to friends etc. She made booking easy and stress free. Thank you ?”

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Posted 11 months ago

“Very helpful and professional”

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Posted 11 months ago

“Nice and straight forward process to boom”

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Posted 11 months ago

“Easy to book and Excellent service”

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Posted 11 months ago

“Fantastic company to deal with”

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Posted 11 months ago

“We got an amazing price for our cruise next year and the whole booking process was simple. So very pleased ?”

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Posted 11 months ago

“Talking with and booking with Clare at Iglu. Patient helpful and charming !”

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Posted 11 months ago

“Jasmine at Planet Cruise helped us to book a new holiday and also sorting out which cabin for us. Also where to stay in Venice. She was very helpful and professional at all times, thank you very much for all your help.”

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Posted 11 months ago

“Efficient process and communication”

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Posted 11 months ago

“Pleasant and professional manner from Kyle .”

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Posted 11 months ago

“Fantastic service went above and beyond for us as a family.”

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Posted 11 months ago

“I was trying to book but had to change person paying which did not work. Decided to return to the booking later when I had payment details. Had a follow up call where all was resolved and made more personable because the assistant was able to give onside information”

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Posted 11 months ago

“the ship was great the staff great cant fault the cruise the food was great the shows ect was great.”

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Posted 11 months ago

“Nothing was to much trouble for the sales assistant I spoke to (Rhys) and he answered all my questioned. Anything he didn't know he found out and rang me back.”

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Posted 11 months ago

“Very professional and friendly organisation, Ben Whittle spoke to me on a number of occasions and followed up on all my questions.”

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Posted 11 months ago

“Luke was very efficient and made the booking very easy answered all my questions”

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Posted 11 months ago

“We had quite a few questions as there are a few of us cruising together for the first time, I was impressed with how they dealt with these and they called back when they said they would do.”

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Posted 11 months ago

IgluCruise is rated 4.8 based on 2,910 reviews