IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent price and customer service”

Helpful Report

Posted 11 months ago

“Extremely knowledgeable and answered all our questions to book our perfect cruise”

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Posted 11 months ago

“Charlie knowledge and experience helped us navigate the booking procedure with no issues at all”

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Posted 11 months ago

“The agent who dealt with my booking of an additional cruise to run back to back with an existing cruise, was very helpful and totally understood my requirement. The whole process was conducted in a quick and efficient way”

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Posted 11 months ago

“very efficient indeed. I would highly recommend Igloo, as I have used them many times now.”

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Posted 11 months ago

“I have used Iglu several times now and I'm very pleased each time Ellie has been very helpful and professional explaining everything I needed to know clearly and simply many thanks .”

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Posted 11 months ago

“The agent Cate Rizzo was excellent. She was very knowledgeable, helpful and professional. She spoke clearly and at a perfect pace to enable easy processing of the information. Really glad I phoned and booked.”

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Posted 11 months ago

“Very helpful efficient phone call had our booking completed in minutes thank you Anthony”

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Posted 11 months ago

“Lyndsey was very helpful and friendly and made our booking smoothly”

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Posted 11 months ago

“Kate was amazing with booking our cruise. She was really helpful and experienced. We got a great deal for our holiday next year. Would definately recommend, I have booked many cruises through IGLU with no issues.”

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Posted 11 months ago

“Excellent company such a great choice of cruises. Staff really helpful when looking at prices definitely recommend iglu cruise. Can’t wait to book the next one.”

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Posted 11 months ago

“Easily booked very helpful staff”

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Posted 11 months ago

“After just one phone call and speaking to Verity our booking was completed. Travelling with someone with a disability we had many questions. Verity was very reassuring and could answer all our questions. The customer experience was a commendable. I would recommend Igloo and the staff especially Verity.”

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Posted 11 months ago

“Helen was extremely helpful. Explained everything in great detail. Whole experience was smooth and professional”

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Posted 11 months ago

“Once again super attentive customer service by Sue Thomas attention to detail answering all my questions And great cruise itinerary on offer”

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Posted 11 months ago

“My agent was William Stacey excellent help and nothing a problem for him thankyou”

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Posted 11 months ago

“Very helpful staff - knowledgeable and most importantly returned telephone calls promptly”

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Posted 11 months ago

“Excellent service and Grace was very helpful and efficient.”

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Posted 11 months ago

“Have never been on a cruise before so needed some advice as was a bit overwhelmed by choice available!! Ian was brilliant and offered various options which suited our requirements etc. He explained everything thoroughly and I felt confident we had made the correct choice! Responded with quote very quickly and we went on to book a fabulous cruise!!”

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Posted 11 months ago

“Great customer service. Tour operator got back to us quickly. Was very helpful throughout the booking.”

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Posted 11 months ago

IgluCruise is rated 4.8 based on 2,910 reviews