IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Today I received a call from Katie to book our cruise. She emailed me the time that she would be calling and she was on time. She was very friendly knowledgeable and professional. Booking our cruise was a very easy and pleasant experience. Thankyou Katie”

Helpful Report

Posted 11 months ago

“first time cruising and found the guy at the call centre very helpful and guided us through the whole process.”

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Posted 11 months ago

“fantastic service leanne.marly ( and colleagues in general cruise department) as we needed to book a specialist cruise holiday to match exactly what friends had booked din April, but we where unable to commit to at the time due to being in the middle of a leukemia diagnosis roller coaster.”

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Posted 11 months ago

“Quick friendly transaction finding the solution to my problem efficiently. Many thanks .”

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Posted 11 months ago

“Spoke to Richard who spent time finding the right cruise for me, very helpful and friendly”

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Posted 11 months ago

“My first cruise booking, the whole process was made simple and easy by Claire who was so patient and knowledgeable. In fact had first hand experience of the cruise liner so helped me make the right choices for me. Followed up promptly by emails confirming everything and advice on what to do next.”

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Posted 11 months ago

“Amanda was extremely helpful and professional. Her experience in cruising is very useful. She helped me choose a cabin for my disabled husband and made recommendations that were appropriate. I have booked with Iglu many times . Amanda gave me a really good experience I will definitely come back again.”

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Posted 11 months ago

“Chris was very helpful....being very patient as we didn't know what cabins we wanted....he went through several options and when we decided went above and beyond to get cabins close together”

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Posted 11 months ago

“Helpful and Knowledgeable”

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Posted 11 months ago

“Easy to book online with chat available for help. Discount using online booking. Great last minute savings.”

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Posted 11 months ago

“Pleasure to deal with Glen Gill. Superb product knowledge made for a pleasant booking experience. Excellent communication, thanks.”

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Posted 11 months ago

“Easy communication, efficient. all good!”

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Posted 11 months ago

“Ellie was extremely helpful, friendly, chatty and gave me great advice when booking my cruise. Thankyou for your help !!”

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Posted 11 months ago

“Maddie was so very helpful, we are really looking forward to the Cruise.”

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Posted 11 months ago

“Sam was very helpful, friendly, informative and efficient. Great help in deciding on our cruise and all the information she promised arrived immediately. Have used Iglu numerous times and would recommend.”

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Posted 11 months ago

“Friendly and efficient staff”

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Posted 11 months ago

“Everything ran smoothly & efficiently.”

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Posted 11 months ago

“Very helpful and friendly in booking our winter cruise.”

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Posted 11 months ago

“Excellent. Quick and efficient and friendly.”

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Posted 11 months ago

“Excellent service and great customer service. Everything considered and work out to make your booking and holiday go smoothly and enjoyable”

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Posted 11 months ago

IgluCruise is rated 4.8 based on 2,910 reviews