IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very smooth booking online. Discount to cruise company’s own price very welcome.”

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Posted 11 months ago

“Great customer service, Thanks”

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Posted 11 months ago

“Very very helpful”

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Posted 11 months ago

“Quick response to our enquiry followed by very professional and knowledgeable operators who sorted and dealt with all our queries efficiently.”

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Posted 11 months ago

“She was very polite easy to talk to and explained everything so made it so easy for us to be confident everything was good”

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Posted 11 months ago

“Very good Emily five stars Thankyou Paul n Tracy”

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Posted 11 months ago

“Very welcoming, professional staff. Molly-May was helpful and knowledgeable throughout my enquiry and subsequent booking.”

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Posted 11 months ago

“The booking procedure was simple quick and straightforward”

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Posted 11 months ago

“Very helpful and professional made the process straight forward.”

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Posted 11 months ago

“Iglu had a long list of potential cruises including the Cunard M504 to the Canaries. Mark was very helpful in identifying which cabin would best suit us. The whole booking process was carried out efficiently.”

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Posted 11 months ago

“Very good service in the booking phase”

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Posted 11 months ago

“I'm really pleased with the service that I have received with Iglu Cruises. Fortunately for me I had one of their cruise advisers (Molly-May) who was absolutely superb with our needs and was so helpful and patient with our booking.”

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Posted 11 months ago

“Very easy to navigate website. Simple booking process which outlined everything included. Email confirmation after booking.”

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Posted 11 months ago

“All the travel consultants are really knowledgeable and helpful and go out of their way to get you the best deal for your holiday. Vicky has been great today. I've often customised my cruise with pre and post stays and Iglu are always competitive on price. You also have the added bonus of knowing that all your transfers are sorted too which is so much easier and one less thing to worry about. Have been on a number of cruises with them and they have never let us down.”

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Posted 11 months ago

“Booking process straight forward following initial enquiry on the website. Details of booking explained in detail, good service”

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Posted 11 months ago

“I dealt with Monika throughout the process of the quote and booking. There was a delay on my behalf in booking and she was very patient and helpful through. She maintained contact for support and I would definitely look at booking another cruise in the future.”

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Posted 11 months ago

“Simone was extremely helpful and friendly. Assisted in the booking process and made the task less stressful. Thank you.”

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Posted 11 months ago

“I didn’t wait long on hold and the person I spoke to was able to help without passing me round. He knew the answers to all my questions and held 2 cabins for me before I booked and paid”

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Posted 11 months ago

“I always use iglu when I can. Very competitive prices & good service”

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Posted 11 months ago

“Easy booking with clear information”

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Posted 11 months ago

IgluCruise is rated 4.8 based on 2,910 reviews