IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We always find booking through Iglu very easy. We have used them many times and will continue to do so.”

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Posted 10 months ago

“Quick response, helpful informative advice”

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Posted 10 months ago

“Very informative about cruise and ship we were considering. Great being able to include flights yet when dealing direct with Celebrity diodes this option was not currently available as cruise is in 2026. Very helpful and well priced”

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Posted 10 months ago

“Iglu made our holiday planning easy! From start to finish the information was so helpful”

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Posted 10 months ago

“Excellent service and nothing was too much for Laura to sort for us. She was very knowledgeable and helpful.”

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Posted 10 months ago

“Great Deals and very friendly and proffesional team to deal with”

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Posted 9 months ago

“Excellent service from Sam”

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Posted 10 months ago

“Prompt response to original quote request and subsequent variations. Friendly and polite service.”

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Posted 10 months ago

“Daniel the tour operator was polite very knowledgeable and made the booking experience very easy.”

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Posted 10 months ago

“I was pleased with the ease of booking & communication from Iglu .”

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Posted 10 months ago

“Very easy to use”

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Posted 10 months ago

“Very straightforward booking process. Having only been on one cruise previously, we needed confirmation that this (much larger) ship was the right choice for us. Great travel consultant, who answered all our queries in a very precise, clear manner, sourcing a cabin and package that will hopefully be prefect for our trip next year.”

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Posted 10 months ago

“Found a good price he was quick very efficient and pleasant to chat with”

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Posted 10 months ago

“Jennifer was so helpful and put me at ease when booking my first cruise. Thank you!”

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Posted 10 months ago

“Valuable assistance in choosing which cruise, and explaining all the different options available.”

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Posted 10 months ago

“I find it rather frustrating that I am expected to extol the virtues of a company after only purchasing a holiday on line. How about a review after our holiday has finished? Doesnt that make more sense? Booking the holiday was easy enough (thanks to my daughter in law who has previously been on a P & O Cruise) Without her help we could have been allocated a cabin next to the bins (lol) Anyway our cruising experience takes place in September 2026 so we only have 22 months to wait. Tell you more if Iglucruise will allow me to nearer the date.”

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Posted 10 months ago

“Booked a back to back cruise and it went very smoothly all sorted without any issues”

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Posted 10 months ago

“A very efficient and friendly representative helped us book our trip (Sarah). As regular customers, we remain very happy with both the service provided and competitive pricing offered through IGLU.”

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Posted 10 months ago

“Karena was very helpful and rang me back when promised .Would use again”

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Posted 10 months ago

“Very tentative staff not pushy at all gave us plenty of time to decide. Communication 10 out of 10. Price was comparable to other travel companies if not better.”

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Posted 10 months ago

IgluCruise is rated 4.8 based on 2,910 reviews