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IgluCruise Reviews

4.8 Rating 2,910 Reviews
94 %
of reviewers recommend IgluCruise
Read IgluCruise Reviews

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

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Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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Chloe listened to our requirements, offered us a fair price and asked for our business..cheers Chloe!!
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Posted 9 months ago
Only booked cruise so far but competitively priced easy process
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Posted 10 months ago
We had fantastic service from Terri from start to finish. She was very professional and helpful. A credit to iglu thankyou
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Posted 10 months ago
Sarah "S" was great booking are cruise for 2026. Very helpful. Thank you sarah.
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Posted 10 months ago
I have used Iglu cruises before and they are extremely helpful. I spoke to Amanda who was great ?
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Posted 10 months ago
Made a reservation by telephone booking agent Danielle Reed could not have been more helpful.
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Posted 10 months ago
Very smooth to book
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Posted 10 months ago
Personable and friendly service. Glenn was clear and organized, and did not waste any time in finding us the Cruise we were looking for.
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Posted 10 months ago
Knowledgeable, Helpful, and Friendly service with Chris.
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Posted 10 months ago
Jack was really helpful, he took care of all of our needs, polite and professional. Thank you I would definitely recommend
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Posted 9 months ago
Personalized prompt attention to detail. Always a pleasurable experience dealing with our Iglu agent. We think alike and bump ideas off one another. The best of both worlds. Keep up the good work
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Posted 10 months ago
William (Stacey) was brilliant. He was very enthusiastic, helping us with every aspect with the plans. The plans changed from the advertised holiday, and nothing we asked for was too much trouble. Can't wait for the holiday now!
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Posted 10 months ago
Very good service
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Posted 10 months ago
Very good experience booked with James
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Posted 10 months ago
Very helpful and pleasant to speak to
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Posted 10 months ago
Lisa was brilliant very helpful extremely cheerful very efficient as always well done Iglu
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Posted 10 months ago
Seren understood my requirements and was able to book my chosen cruise. Very helpful
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Posted 10 months ago
Amanda who I dealt with couldn't have done more for me she was so accommodating. No question seemed silly and she booked exactly what I wanted at best price with no pressure.
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Posted 10 months ago
Sarah was really friendly and well informed - she didn't push us to make a decision but took time to understand what we were (and weren't) looking for . we valued her suggestions and ended up booking a January cruise based on the information she gave us. Customer service is everything
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Posted 10 months ago
Efficient & Professional
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Posted 9 months ago
IgluCruise is rated 4.8 based on 2,910 reviews