IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from Chris”

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Posted 10 months ago

“Derek gave expert honest advice explaining pros and cons with options to suit us.”

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Posted 10 months ago

“Excellent service Angela was excellent friendly and extremely helpful.”

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Posted 10 months ago

“Used iglu several times and there very good”

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Posted 10 months ago

“Constant dialogue on quote. Experienced agent with good style. Open for any further questions and info. Efficient.”

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Posted 10 months ago

“Sam was extremely helpful polite and great all round customer service”

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Posted 9 months ago

“Always very patient and helpful…and benefits are extremely good, cheaper than booking direct with the cruise line…Thanks Ashlyn :-) xx”

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Posted 10 months ago

“Very helpful process Leanne guided me through lots of options to find the perfect tailor made holiday”

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Posted 10 months ago

“Telephone answered very quickly. Put through to an agent familiar with the cruise line, who was friendly, helpful, and well informed. Made booking. Confirmation and documentation emailed immediately. Very happy with service”

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Posted 10 months ago

“Daniella, was very helpful and informative, we booked the cruise easily and ar looking forward to going on holiday”

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Posted 10 months ago

“Very helpful advisor and made every thing very clear and explained the whole trip. Also was able to tell me everything I needed to know and answered all my questions”

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Posted 10 months ago

“Charlie was a polite and well spoken member of staff. He was willing to listen to our requirements and made every effort to achieve what we wanted. Working with the systems Charlie persevered and we ended up with the exact suite we wanted. Charlie is a credit to Iglu Cruise.”

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Posted 10 months ago

“Emily made the whole enquiry/booking process easy and efficient.”

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Posted 10 months ago

“Kevin was fantastic simply what good looks like”

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Posted 10 months ago

“Christopher was very patient and helpful, nothing was too much trouble, he was clear and tried very hard to provide us with the perfect cruise. Thank you for your help.”

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Posted 10 months ago

“In one word, Verity!”

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Posted 10 months ago

“Always good service from Iglu, great customer service and loyalty is rewarded”

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Posted 10 months ago

“Easy to book a new cruise with them, sales advisor Sarah very friendly and efficient.”