IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great help great customer service from”

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Posted 10 months ago

“3rd cruise in 1 year with jglu as an easy transaction completed in minutes and a great choice and even better price”

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Posted 10 months ago

“Fantastic service for my enquiries and bookings”

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Posted 10 months ago

“2 prompt call backs as promised. Great price and all questions answered. Small issue that I had to contact with regards to the booking confirmation not being sent through but this was rectified.”

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Posted 10 months ago

“Yass was extremely helpful and knowledgeable”

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Posted 10 months ago

“For a start the phone was answered promptly, which is a rarity these days. The Iglu colleague (Ellie) was immediately helpful and achieved the booking that we wanted very quickly. She went through the principal details very efficiently and also covered the necessary legal notes, adding the offer of a contact to help us with visas and other travel documents. We have booked quite a few trips with Iglu and have always been impressed with the company – this was another five-star performance, with the bonus of Ellie’s friendly manner combined with her professional skills.”

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Posted 10 months ago

“Excellent customer service and communication”

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Posted 10 months ago

“Ease of booking, we’ve always booked via Iglu and received a first class service”

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Posted 9 months ago

“Extremely easy process”

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Posted 10 months ago

“Simple process. Always available”

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Posted 10 months ago

“Very helpful over the telephone. Made the booking process easy and gave good advice. Chris was very friendly and made it a pleasant experience.”

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Posted 10 months ago

“Great knowledge and support throughout the booking process, just what you want when you’re booking a holiday of lifetime. Thank you”

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Posted 10 months ago

“Ian at Iglu was really helpful and had knowledge of the ship we were looking at and also tips about the ports. He gave me time to think about booking and gave me a number and email address to contact him when I was ready.”

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Posted 10 months ago

“Grace was fantastic from the start never been on a cruise before alittle nervous as not knowing what to expect but she put me at ease & explained everything really well to me. Felt very comfortable & booked a fantastic deal. 10 out 10”

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Posted 10 months ago

“Excellent friendly service delivering at a good price. Jo was particularly helpful.”

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Posted 10 months ago

“Gemma was such a great help when booking this trip. She was thorough, knowledgeable and a great help when researching this trip.”

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Posted 10 months ago

“This is the first cruise we have booked, and the process was very smooth. The sales rep was really helpful and answered all my questions and also gave some good recommendations. Cruise isn't until next year but so far so good!”

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Posted 10 months ago

“Emily was extremely helpful and friendly.”

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Posted 10 months ago

“Helpful booking agent & good price”

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Posted 10 months ago

“Booking staff very helpful with helping us choose the cruise we were looking for the christmas break, they also phone back on the time requested, would definately use them again.”

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Posted 11 months ago

IgluCruise is rated 4.8 based on 2,910 reviews