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IgluCruise Reviews

4.8 Rating 2,910 Reviews
94 %
of reviewers recommend IgluCruise
Read IgluCruise Reviews

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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Very friendly and thorough. Booked 2 cruises. Very efficient , all sorted and hassle free
Helpful Report
Posted 10 months ago
Lou dealt with my enquiry brilliantly - very knowledgable and helpful. So much so, that I booked there and then. Would definitely recommend and looking to use again for another cruise (or two!) later next year. Thank you
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Posted 10 months ago
Excellent service lovely helpful staff Sam was really friendly and efficient. Always use Iglu now and recommend to people really good service
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Posted 10 months ago
Millie was very helpful and patient. As this was our first cruise booking, I had a lot of questions and clarifications to sort out. Millie dealt with them all in a calm and reassuring manner.
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Posted 10 months ago
Sam, our booking agent, was helpful and made the process really easy.
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Posted 10 months ago
Very friendly and helpful. Made the whole process of booking a holiday very easy
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Posted 10 months ago
Extremely easy to use website. Just booked an Iglu exclusive priced balcony room cruise at a price that even smashed the cruise company's own quote out of the water. Once choice was made, booking & deposit was literally completed within 5 minutes.
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Posted 10 months ago
Another great experience booking our next cruise. Mark listened carefully to our wants and needs and offered great advice. Five stars all the way!
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Posted 10 months ago
James was really helpful! He was also really friendly and great to talk to! His knowledge and experience helped me to decide on the best cruise for myself and my husband. Thank you James!
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Posted 10 months ago
Good customer service. Knowledgeable and pleasant. Hassle free.
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Posted 10 months ago
Charlotte was extremely helpful and efficient.
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Posted 10 months ago
Member of Staff very helpful and made us feel like we were very important customers.
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Posted 10 months ago
Jacob was very helpful and the booking was made very easy
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Posted 10 months ago
Kevin was fantastic simply what good looks like
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Posted 10 months ago
Only booked cruise so far but competitively priced easy process
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Posted 10 months ago
The customer service agent had the knowledge and made you feel that your enquiry was the most important Recomended
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Posted 10 months ago
We spoke to Karena to make our booking. She was very helpful and friendly. Made booking the cruise and car parking very easy.
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Posted 10 months ago
Good communication
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Posted 10 months ago
The team where very friendly and polite each time they contacted me and didn’t mind phoning back when I was bizzy. I have used this company for other cruise’s with no problem.I would highly recommend this company and will be using them again in the future thank you very much
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Posted 10 months ago
Knowledgeable
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Posted 10 months ago
IgluCruise is rated 4.8 based on 2,910 reviews