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IgluCruise Reviews

4.8 Rating 2,910 Reviews
94 %
of reviewers recommend IgluCruise
Read IgluCruise Reviews

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

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Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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Leanne was very helpful from our first contact until our booking which took a few days for us to decide Can’t thank her enough for being patient with our changes but we got there in the end
Helpful Report
Posted 10 months ago
Quick , no fuss & efficient , friendly
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Posted 10 months ago
Derek made experience easy and smooth, very happy with service received, would recommend
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Posted 10 months ago
Perfect Sarah thanks for make the booking process a quick and easy process.
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Posted 10 months ago
It was good to speak to a person who was able to assist me with what I wanted to book and not try and sell me something else, I was more than satisfied with my experience and shall definitely keep using Iglu from now on.
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Posted 10 months ago
Liam was extremely helpful and knowledgeable . He was very pleasant and a great communicator making the booking experience clear and straight forward.
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Posted 10 months ago
Easy to book,great value,easy to book drinks package.
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Posted 10 months ago
Excellent service when booking this cruise
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Posted 10 months ago
Everything worked like clockwork. Taxis very good. In time clean efficient
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Posted 10 months ago
Excellent customer service from Jon bull
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Posted 10 months ago
Sam was wonderful helping me book my cruise thankyou
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Posted 10 months ago
They were so helpful. This my first cruise and l am so pleased that l book through lglu cruise. The booking was over the telephone and it was so easy .
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Posted 10 months ago
Pity had to wait 45 mins after programmed call back
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Posted 10 months ago
Very helpful and patient customer advisor organising addons to a cruise , no pressure. Altogether a very easy booking experience.
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Posted 10 months ago
Quick efficient and friendly service
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Posted 10 months ago
We’ve just booked our first cruise with ugly after usually booking direct and Ian was super helpful and worked hard to find us the best price, would highly recommend
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Posted 10 months ago
Very helpful assistant called Katie x
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Posted 10 months ago
I booked my cruise with Jamie. He is very polite, helpful, and knowledgeable. Nothing is too much for him
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Posted 10 months ago
Professional excellent experience. Quick and efficient friendly staff
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Posted 10 months ago
We have been using IgluCruise for many years and to date have found them very good in all respects. Each and every person we have worked with over years has helped with items outside of the main booking and sorted any problems. We will continue to use them until we are no longer able to travel
Helpful Report
Posted 10 months ago
IgluCruise is rated 4.8 based on 2,910 reviews