IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very smooth to book”

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Posted 10 months ago

“William (Stacey) was brilliant. He was very enthusiastic, helping us with every aspect with the plans. The plans changed from the advertised holiday, and nothing we asked for was too much trouble. Can't wait for the holiday now!”

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Posted 10 months ago

“We hve used Igloo before, staff are always helpful and knowledgable. Recommended. Sarah was most helpful and professional. Thank you.”

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Posted 10 months ago

“Excellent and prompt attention, enabling an easy and informative booking”

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Posted 10 months ago

“Booking call answered almost immediately by Ben who listened to what I was looking for. Easy booking process. Immediate confirmation. Thank you.”

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Posted 10 months ago

“easy to book, and good agents on the phone”

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Posted 10 months ago

“Booked Virgin cruise with Iglu as the package they were offering was far better value than booking direct with Virgin. Both Chris and Charlotte were so helpful, answering all my questions and amending the quote with our requests. Would definitely book through Iglu again and if cruising is your thing, give them a call ?”

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Posted 10 months ago

“Very polite and efficient, with a lot of patience!!”

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Posted 10 months ago

“Excellent service as always from iglu. Helped by the lovely Marie today who dealt with my my requests efficiently but also with a great sense of humour,which she very much needed having to deal with a very scatty customers like me. Very knowledgeable staff who will do there utmost to get you the best option available in your budget, nothing is too much trouble. Have always used iglu, will always use iglu.”

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Posted 10 months ago

“Listened to my question and explained everything clearly”

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Posted 10 months ago

“Have used iglucruise.com many times and have found the service received to be excellent. I will continue to use them whenever I go cruising.”

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Posted 10 months ago

“Fantastic online easy”

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Posted 10 months ago

“Sue Tomas was extremely helpful and professional in her approach to booking our cruise. She was very informative and helped us to find a suitable cabin and flights. She was friendly but very concise and accurate in the details. Thank you.”

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Posted 10 months ago

“Very helpful, and friendly service, got everything I needed for our cruise”

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Posted 10 months ago

“The holiday I was booking was very well explained and there was no pressure to buy.”

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Posted 10 months ago

“Well informed, helpful agent”

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Posted 10 months ago

“David has been so helpful, knowledgeable and patient whilst assisting with my booking.”

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Posted 10 months ago

“Excellent customer service. Danielle Reeds was very helpful, very knowledgeable and friendly. She returned my phone call as requested.”

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Posted 10 months ago

“Our Personal Cruise Specialist Sarah was so helpful and informative! We can highly recommend Iglu Cruise to make your cruise dreams come true!”

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Posted 10 months ago

“The Iglu telephone representative was extremely helpful and made booking our next cruise very straightforward.”

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Posted 10 months ago

IgluCruise is rated 4.8 based on 2,910 reviews