IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have used Iglu several times to book cruises. Great customer service staff each time, very knowledgeable and helpful. Prices very competitive.”

Helpful Report

Posted 11 months ago

“Was able to book a late P&O cruise on my favourite ship that did not appear anywhere else. Well done.”

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Posted 11 months ago

“An Excelent service , Helpful and knowledgeable”

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Posted 11 months ago

“Amber was exceptional in terms of knowledge, understanding of our needs and matching the best cruise to suit us. Pricing was also very good Thanks Craig & Nic”

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Posted 11 months ago

“Our call handler kept us fully informed with several phonecalls about changes to our flights and overnight stay; it was a very fast-moving situation. He was always ready to answer our questions and was a real help to us in securing the holiday we wanted.”

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Posted 11 months ago

“Helpful, efficient and clearly spoken agent. Good price for cruise booked. Very informative providing clear reminders of the administrative and organisational requirements that passengers must comply with in order to undertake cruise”

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Posted 11 months ago

“Great customer service”

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Posted 11 months ago

“Yass was extremely helpful”

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Posted 11 months ago

“Very knowledgeable booking agent”

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Posted 11 months ago

“Ashlyn was so helpful and patient helping us to book what we wanted”

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Posted 11 months ago

“The booking operator, Seren was very helpful, and made the whole experience easy and stress free.”

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Posted 11 months ago

“Always a great service”

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Posted 11 months ago

“Very helpful and easy to book no pressure to book if it's not right , great service. I booked last year with you so that why I have come back to you this year thanks”

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Posted 11 months ago

“We have booked our cruises with Iglu at least 15 times. The service is exellent always competative prices and brilliant value for money cruises. We would highly recommend this professional trustworthy company. Their after sales service is second to none friendly staff who always speak clearly and call back in a timely manner.”

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Posted 11 months ago

“Caitlan's 5 star telephone advice and assistance re P&O caribean cruise booking”

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Posted 11 months ago

“Richard the representative I spoke with was very easy to talk to and answered all my questions and got me a good deal. Booked with Iglu lots of times and always get the same good service. Thank you”

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Posted 11 months ago

“Very knowledgeable and confident with all aspects of our enquiries”

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Posted 11 months ago

“Friendly,knowledgeable and helpful and a pleasure to talk to.”

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Posted 11 months ago

“We’ve booked with this company many times and always go back to them”

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Posted 11 months ago

“Competent, informative knowledgeable and patient”

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Posted 11 months ago

IgluCruise is rated 4.8 based on 2,910 reviews