IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great agent. Wonderful work ethics and the best help. Nothing is a problem thank you so much Jacob”

Helpful Report

Posted 10 months ago

“We have been using IgluCruise for many years and to date have found them very good in all respects. Each and every person we have worked with over years has helped with items outside of the main booking and sorted any problems. We will continue to use them until we are no longer able to travel”

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Posted 10 months ago

“good communication and regular updates”

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Posted 10 months ago

“Great service from Mark, he helped us find the perfect cruise”

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Posted 10 months ago

“We made contact a few times over last weeks, Jamal was very helpful and clear, we’re booked Thank him”

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Posted 10 months ago

“The booking guy was friendly”

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Posted 10 months ago

“I spoke to an operator, Annie, who said she would reply to my 2 queries by email, once she had had time to check things out. She responded within 24 hours with favorable answers, and the service was professional and courteous.”

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Posted 10 months ago

“Seb, was fantastic. He was the only travel agent that listened to my initial enquiry and did everything he could to accommodate our needs. I would trust him with your booking. He is also friendly and extremely knowledgeable. We are now very much looking forward to our cruise.”

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Posted 10 months ago

“Lady at Iglu Cruises (Beth Ellis) was very help. She was able to answer all my questions and made the cruise booking very easy.”

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Posted 10 months ago

“Another great experience booking our next cruise. Mark listened carefully to our wants and needs and offered great advice. Five stars all the way!”

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Posted 10 months ago

“very pleasant and helpful”

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Posted 10 months ago

“AS A 37 YEARS WORKING FOR A CUSTOMER SATISFACTION DRIVEN INTERNATIONAL COMPANY ITS GOOD TO SEE THAT GOOD OLD FASHION CUSTOMER SERVICE STILL EXIST TODAY WELL DONE DANIELE WELL DONE IGLU”

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Posted 10 months ago

“Efficient /politeness /fair price…”

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Posted 10 months ago

“Very helpful in sorting out the booking”

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Posted 10 months ago

“Amazing personal service. Many thanks Millie, appreciated.”

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Posted 10 months ago

“From my initial call to the company and speaking with David my enquiry was dealt with promptly, professionally and courteously.”

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Posted 9 months ago

“Derek was very helpful and we booked a holiday without any problems”

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Posted 10 months ago

“Friendly, informative, quick service”

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Posted 10 months ago

“We have used Iglu cruises on several occasions and each time I came across very helpful members of their staff. We have also benefitted from some offers they make on their website where you can get free hotel stays or other inducements. Caring company which makes the process of booking easy.”

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Posted 10 months ago

“Great price easy booking on website”

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Posted 10 months ago

IgluCruise is rated 4.8 based on 2,910 reviews