IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dom was very efficient super friendly booked our cruise exactly as I wanted can’t praise him enough”

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Posted 1 year ago

“Booking our cruise with Ian was easy and he was helpful with the info we needed. Very happy with the price and the registration with Princess came through quickly. So far, so good ?”

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Posted 1 year ago

“Gave ma all the information I asked for”

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Posted 1 year ago

“Helen was excellent, very helpful, answered all my questions, made booking so easy.”

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Posted 11 months ago

“Very helpful and knowledgeable. Have booked over a dozen cruises with Iglu.”

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Posted 11 months ago

“Knowledge & politeness”

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Posted 1 year ago

“Steven found us a perfect last minute cruise as first time cruisers. We are looking forward to this great itinerary”

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Posted 1 year ago

“Service couldn't be better, with John my booking was totally plain sailing.”

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Posted 1 year ago

“Gary Goodfellow was very helpful, informative and considerate to me as the Cruise was something My father wanted to do, he is 80 years old and terminally ill with Cancer, we had to delay booking as his passport had expired and Gary waited for me to call back weeks later once his Passport was renewed, so we really appreciate his help and patience Thank you again Gary”

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Posted 1 year ago

“Excellent service Extremely professional helpful and informative Would definitely recommend”

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Posted 1 year ago

“After our cruise was cancelled, the customer service that followed was excellent. Throughly explaining why it had been cancelled and all the options open to us. The guidance we received was professional allowing us to re book another cruise with confidence.”

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Posted 1 year ago

“So easy to book a competitively priced cruise. Loads of trips and dates. Very impressed.”

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Posted 1 year ago

“Jamie was very polite, knowledgeable and helpful and would make me recommend Iglu to friend and family”

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Posted 1 year ago

“BOOKING COMPLETED VERY QUICKLY AND EFFICIENTLY WITH ALL QUERIES ANSWERED VERY PROFESSIONALLY. LAURA WAS VERY FRIENDLY AND HELPFUL AND ONCE AGAIN, IGLU CRUISES WAS A DELIGHT TO DEAL WITH.”

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Posted 1 year ago

“I found the website easy to use and the advisers I spoke to were all friendly and helpful. I appreciated Louise’s promptness getting in touch, Amanda’s help and advice about room types and location and finally James’s help making my booking. Great service.”

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Posted 1 year ago

“Great booking service and knowledgeable agent (Amber).”

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Posted 1 year ago

“Easy to book”

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Posted 1 year ago

“The whole process was completed hassle free. From the initial enquiry to the completion of the purchase I recieved excellent service from my advisor Jack Lee.”

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Posted 1 year ago

“Just arrived back after our 17day holiday booked with Iglu Cruise & I can say it was brilliant. Everything from the initial contact with Daniel to transportation, hotel accommodation & cruise was first class. Iglu took care of all our travel arrangement's… well done to the whole team…”

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Posted 1 year ago

“Very polite and efficient booking, knowledgable to get us the best deal.”

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Posted 1 year ago

IgluCruise is rated 4.8 based on 2,910 reviews