IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Karena booked our cruise today , very helpful and patient!! Very excited”

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Posted 11 months ago

“Ben was very helpful And experienced in cruise bookings which made our decisions and lack of cruising experience an easier and pleasant experience. We are sure our trust has been well placed ?”

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Posted 1 year ago

“Very friendly and give good information”

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Posted 1 year ago

“I have used iglu for my past 7 cruises . Always great on the phone and correspondence is in my emails straight away . Great bargains and much cheaper than other cruise websites . Highly recommend”

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Posted 1 year ago

“I rang to make a booking and the agent was very helpful and listened to all my requests. I knew exactly what I wanted and more importantly what I didn't want and he fully understood and worked through every aspect. When he didn't know the answer to a specific non cruise related part of the booking he asked colleagues to get the answer.”

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Posted 1 year ago

“Very helpful throughout the process of booking our cruise. The deal was excellent and the agent was friendly and a pleasure to deal with. This is not our first experience with Iglu Cruise and would be happy to use them in the future.”

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Posted 11 months ago

“Well organised and we saved money !”

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Posted 11 months ago

“I was greeted by a lovely operative called Maria. She was able to give me all of the information that I needed. Because I had to speak to my husband who was out. Maria kindly rang back this morning and sorted everything out for me. Very friendly and helpful. Many thanks. Sylvia Casserley”

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Posted 1 year ago

“Our booking made with Claire today was a joy, she guided us through the booking process and obtained a better price than we could doing it ourselves, thank you.”

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Posted 1 year ago

“easy booking price as advertised”

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Posted 11 months ago

“Very helpful service. Considerate to my mothers needs. Booking wax seamless. Thank you Mags x”

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Posted 11 months ago

“Knowledgeable staff member who took the time to listen and ensure that we had the best deal.”

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Posted 11 months ago

“Booked cruise with Stuart. So easy to arrange everything. First class.”

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Posted 1 year ago

“Amazing customer service over the phone to NZ. Such professional and attentive staff. Angela , the lady I spoke to, was really delightful and so helpful and organised. Would 100% recommend her. I had also spoken to another helpful gentleman a few days prior to booking. Many thanks to you both.”

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Posted 1 year ago

“Danielle was very helpful and sorted all the issues very efficiently it was a pleasure to speak with someone who understood and took the necessary action to resolve everything.”

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Posted 1 year ago

“Super easy booking experience with Glenn W, he was very helpful, attentive and did everything he could to make the booking process simple. With over 10 years experience on ships himself, Glenn offered some great advice too!”

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Posted 1 year ago

“Angela was very pleasant and helpful and went out of her way to find us the cruise and facilities that we needed.”

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Posted 1 year ago

“Easy to follow website that pulls all the cruise elements, such as flights and transfers together in one place. Takes away the risks of having to book and coordinate flights and transfers separately. Agent I spoke to was really helpful and thorough.”

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Posted 1 year ago

“Service Was very good and professional”

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Posted 1 year ago

“Great service very helpful”

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Posted 1 year ago

IgluCruise is rated 4.8 based on 2,910 reviews