IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpfully with booking process Although not had confirmation from P&O yet”

Helpful Report

Posted 1 year ago

“Booking agent Glen was extremely helpful and gave very good advice throughout the booking procedure.”

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Posted 1 year ago

“Helpful and understading”

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Posted 1 year ago

“Very good service would definitely recommend”

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Posted 1 year ago

“Great price and agent was very informative”

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Posted 1 year ago

“We have been a customer of Iglu for many years now and find there holiday packages good value and well organised. The staff are very helpful and supportive should you have an occasional issue. Just booked a cruise package with city stays with Amber who was extremely helpful and was able to answer all our questions”

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Posted 11 months ago

“We've looked on Iglu Cruise before but this was our first booking. It was flawless. Naomi first sent a quote, then once we were ready, she booked everything on our behalf. Everything then clicked into place with the airline and cruise company. We'll have no hesitation using them again and giving 5* to Naomi for her great help.”

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Posted 11 months ago

“the expertise and friendly informative person x”

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Posted 1 year ago

“Anthony the sales advisor was professional and tried his very best to give me the competitive quote that was needed. Extremely helpful and came up eventually with the best quote I had had. Credit to his company and has definitely given me a new source when I next book a new holiday.”

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Posted 1 year ago

“Really good experience again with iglu .Jamie sorted our cruise with ease, professional and friendly. Thank you again iglu.”

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Posted 1 year ago

“Jamie was very helpful and called when he said. The whole booking process was straightforward with good communication. This is the third cruise booked with Iglu and no issues. Best prices too ?”

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Posted 1 year ago

“great service”

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Posted 11 months ago

“Very helpful.”

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Posted 11 months ago

“The agent was very extremely helpful - I could not fault him”

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Posted 1 year ago

“Very useful to be able to see immediately the availability of cruises by date or by type or even by cruise line and more. Already had in mind what we thought we wanted, however, went with a completely different choice as there was so much variety to actually take advantage of. From searching to choosing to booking, paying and sailing, less than two weeks. Very excited to have found a very professional company who know how to present a product well. Resilient Lady here we come!”

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Posted 1 year ago

“Great experience in booking this cruise Was tempted by the late deal offer Process went smoothly and received booking confirmation within 4 hours Very pleased and I hope the cruise meets our expectations”

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Posted 11 months ago

“Always polite and helped us change a flight to a time more suitable”

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Posted 1 year ago

“Caitlin was patient courteous attentive and very understanding and eloquent with her presentation and also her attention to our needs and questions”

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Posted 1 year ago

“Great service from Clair on the phone she went through all the important information very clearly we will definitely use your company again thank you again to Clair mr ralphs ref 1289976”

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Posted 1 year ago

“Claire was very efficient and patient. She made the whole process of booking easy and understandable. She phoned me back as agreed so that we had time to complete the booking and take payment. She is a credit to your company.”

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Posted 1 year ago

IgluCruise is rated 4.8 based on 2,910 reviews