IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Inquired about swapping my cruise to another date and Jasmine sorted it out with ease and just a small fee to change. Very pleased.”

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Posted 1 year ago

“Our cruise specialist Chris made the booking go v smoothly & pleasurable. He found us the perfect cruise with all our favourite options.”

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Posted 1 year ago

“Excellent communication and ease of booking explaining all the procedures, requirements regarding visas and Passport’s validity etc . Ease with advance taken followed by an appropriate follow up confirmation email .”

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Posted 1 year ago

“Stuart was very understanding of our requirements, all our requests were taken into consideration when completing the booking and his customer service skills were outstanding. Thank you Stuart”

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Posted 1 year ago

“Brilliant company, really knowledgable and informative”

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Posted 1 year ago

“Molly Mae was very helpful and made booking very easy and straightforward”

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Posted 1 year ago

“Everything was explained in fine detail, very smooth process and very pleasant, professional consultant.”

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Posted 1 year ago

“Amanda at iglu was very patient and helpful,I have used iglu before and found them very competitive and reliable.”

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Posted 1 year ago

“Had to change our cruise for 2025 due to unexpected wedding being called previously booked on board. Iglu changed our sailing effortlessly Jess was excellent including confirming our OBS which Royal had missed of our original booking. Thank you Jess.”

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Posted 11 months ago

“Gary the Agent was very polite and helpful. He answered al our questions also he gave us good advice.”

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Posted 1 year ago

“The person I spoke to was very helpful and was able to answer my questions in an informed and professional manner. She made the whole booking process very easy.”

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Posted 1 year ago

“Very good experience, and superviser. Louise was extremely helpful. would give her a 100%”

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Posted 11 months ago

“It was a great experience from a knowledgeable consultant, Steven, who went the extra mile to make sure we had exactly what we wanted at the best price. He was so patient and we didn't feel pressured in the least...he really listened to us and we are so looking forward to our holiday!!”

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Posted 11 months ago

“Ease of booking - having booked our next cruise onboard where they had all our details and connected us back to Iglu. Have always used Iglu and have never experienced any problems.”

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Posted 11 months ago

“Derek was very helpful and knowledgeable and dealt with our booking very well”

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Posted 1 year ago

“Excellent service by Sue. Great advice reassuring and dedicated to her role. Even finalised the booking on her day off. Thank you Peter”

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Posted 1 year ago

“we always use iglu cruises for the best advice and support”

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Posted 11 months ago

“Rung up about a Fjords cruise Maddie was very helpful and informative”

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Posted 1 year ago

“Very helpful and organised.”

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Posted 1 year ago

“Glen was very helpful and gave me some other useful tips. Highly recommended”

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Posted 1 year ago

IgluCruise is rated 4.8 based on 2,910 reviews