IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Very pleasant. Sorted our problem very quickly and kept us up to date along the way.”

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Posted 11 months ago

“Personal touch with a dedicated phone line.”

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Posted 1 year ago

“Very patient with our enquiry answered all our questions very pleasant experience Information very direct very precise understood everything he said to us really enjoyed the experience today”

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Posted 1 year ago

“very good service”

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Posted 1 year ago

“Leanne was patient as we went through so many cruises as I had a budget to stick too. She went through all of them and found me the right cruise for my budget. Excellent and v knowledgeable”

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Posted 11 months ago

“Knowledgeable, not at all pushy, easy to deal with”

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Posted 1 year ago

“Seren made the whole experience special and very helpful thank you”

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Posted 1 year ago

“***********************”

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Posted 1 year ago

“Knowledgeable and attentive service frrom Kevin.”

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Posted 1 year ago

“Always a good service from Iglu, my one stop shop for any cruising holidays”

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Posted 11 months ago

“An excellent customer service experience with Iglu once again. Really appreciate a call back rather than having to wait on hold as with other companies. Amber answered all my queries efficiently and the whole process was very smooth.”

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Posted 1 year ago

“Called to book a Celebrity Cruise and Molly was very helpful and knew exactly what we needed. Very helpful and gave us her direct line to contact her if we had any problems.”

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Posted 1 year ago

“Really comprehensive itinerary and excellent customer service”

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Posted 1 year ago

“I have used Iglu before on a number of occasions and have always had a l pleasant experience. They are always very competitive with their pricing.”

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Posted 1 year ago

“Gemma explained all the options and found the ideal cabin for our needs. She was very patient as we considered all the various options. This our first time using Iglu and we were very impressed. Thank you Gemma”

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Posted 1 year ago

“As professional as usual”

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Posted 11 months ago

“Kevin assisted me In booking a complicated and good value for money cruise to Asia with Seabourn”

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Posted 1 year ago

“The booking experience was smooth and professional.”

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Posted 1 year ago

“Easy to follow links and added discounts.”

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Posted 11 months ago

“Ellie was/is absolutely brilliant and patient and helpful - I could not have asked for a nicer person to help me find our first cruise. iglu is also extremely competitive and has a host of fabulous venues to choose from around the globe. 100% happy - well done.”

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Posted 11 months ago

IgluCruise is rated 4.8 based on 2,910 reviews