IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Daniel sorted our booking extremly well. We have used Iglu on a number of occasions and would use them again”

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Posted 1 year ago

“Flora was very helpful in helping us amend our cruise to a different date, having used IgluCruise in the past, we have always had very professional advice and help.”

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Posted 11 months ago

“Everything so simple and smooth”

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Posted 11 months ago

“All my questions were answered. Angela was very knowledgeable. and allowed me time to discuss the holiday with my husband”

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Posted 11 months ago

“Really good service explained everything I needed to know”

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Posted 1 year ago

“Lovely man. Very friendly, extremely helpful and professional. Made the experience very enjoyable. .... and we got a bargain.”

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Posted 1 year ago

“Lou was very helpful and couldn't do enough. Was very quick to get back to me to resolve my queries.”

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Posted 1 year ago

“We are travelling as a group with various needs and therefore needed to complete the booking by telephone. We were very fortunate to be assisted by a lovely lady called Caitlin who couldn't have been more helpful.”

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Posted 1 year ago

“Very helpful and efficient agent booked holiday with ease ,excellent service”

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Posted 1 year ago

“Had a great service, didn't feel pressured into booking straight away ,looked at different options for our flights and hotel stays when we asked to adjust the basic holiday that was on offer. Really impressed with having direct extension number for agent, not having to wait for ages to be put through to someone who doesn't know your requests. Well done jack lee”

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Posted 11 months ago

“I always book with Igloo very friendly nothing is to much trouble”

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Posted 11 months ago

“Helpful and knowledgeable assistance with our booking.”

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Posted 1 year ago

“Verity was fabulous. Our booking was seamless and we have everything we wished for. Thank you.”

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Posted 11 months ago

“Good support and customer service from Alex”

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Posted 11 months ago

“1st time I've ever dealt with Iglu for cruise, so far it has been good experience starting with Ryan, the booking rep & Natacha who deals with Special Assistance. Any queries or questions have been answered promptly.”

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Posted 1 year ago

“It was so nice to speak to someone to book our first ever cruise. Richard was very knowledgeable and pleasant to talk to. He was very polite and patient as I did not know where to start booking a cruise. I was extremely pleased with the cruise choice, with help from Richard ?”

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Posted 11 months ago

“Easy, straightforward 2 book wat I wanted”

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Posted 1 year ago

“Excellent response time, very efficient and helpful”

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Posted 1 year ago

“very easy and straight forward to book”

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Posted 11 months ago

“So easy and helpful”

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Posted 1 year ago

IgluCruise is rated 4.8 based on 2,910 reviews