IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Laura is very knowledgeable and extremely helpful. Nothing is too much trouble. She is professional, personable and particularly interested in her clients wishes with respect to the holiday they want to book. She is not pushy but always friendly. Thank you Laura”

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Posted 11 months ago

“quick reply”

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Posted 11 months ago

“Easy to work with to get the cruise we wanted”

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Posted 11 months ago

“Easy to book .Very pleasant man on the phone who answered questions with clarity.”

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Posted 11 months ago

“I found Alex very easy to understand and deal with. Will continue to use Planet in the future. Jeff”

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Posted 11 months ago

“Enquiring was simple and efficient. Booking was easy , hopefully the cruise will be as good as the customer service so far!!!!”

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Posted 11 months ago

“All my questions were answered, she was very knowledgeable and very friendly and easy to talk to. 10 out of 10 from me”

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Posted 11 months ago

“Danielle Marsh was very efficient and informative”

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Posted 11 months ago

“Excellent all through although a help with available airport parking etc. would be helpful.”

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Posted 11 months ago

“Booking was made after receiving information from a knowledgeable cruise representative.”

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Posted 11 months ago

“Having booked more than 10 cruises with Iglu, I'm very satisfied with services, and I think they've improved on some things. Agents are quick to response and actually solve issues).”

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Posted 11 months ago

“Had a call back from Liam who was incredibly helpful and knowledgeable. The whole booking experience went very smoothly.”

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Posted 11 months ago

“Booked a Rocky Mountain Train and Alaska cruise. David is very passionate about what he does and hopefully this will ensure that we get the most out of your holiday. We were given advice on visiting prominent attractions throughout the trip and he had a wealth of knowledge about the cruise (we are first time cruising) he also gave us some amazing tips about visas, passports etc which will hopefully make your journey as as possible.”

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Posted 11 months ago

“Hi Richard was helpful honest and provided clear advice on our cruise, also understood are requirements. Answer all questions and provide information to make the correct choice”

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Posted 11 months ago

“Very helpful and rang back to confirm Cruise”

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Posted 11 months ago

“Great holiday planners. We had a smooth and easy booking with Dan. Everything was explained in detail, and we were given a direct extension if we ever want to check aspects of the holiday. Highly recommend and I would use again. Thanks Dan!”

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Posted 11 months ago

“Friendly and helpful”

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Posted 11 months ago

“Excellent service Very helpful cruise consultant Will definitely recommend him and iglu cruise”

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Posted 11 months ago

“Just a very nice cheerful,happy young lady who was very helpful and understanding.”

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Posted 11 months ago

“Just a very nice cheerful,happy young lady who was very helpful and understanding.”

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Posted 11 months ago

IgluCruise is rated 4.8 based on 2,910 reviews