IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We made contact a few times over last weeks, Jamal was very helpful and clear, we’re booked Thank him”

Helpful Report

Posted 10 months ago

“Very helpfull person at the end of the phone. All questions answered and late booking completed quickly and efficiently.”

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Posted 10 months ago

“Contacted David and he organised a package and priced up our dream trip in 2027 Australia ?? Celebrity Cruise and time in Sydney. The countdown is on.”

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Posted 10 months ago

“After making an enquiry online I received prompt and informative emails from Leanne. I spoke with Danielle by phone as I had a few questions about the holiday, all answered. We booked the holiday during the phone call with Danielle. The process is efficient, friendly and professional.”

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Posted 10 months ago

“Very helpful agent, and booking was easy. Not booked with Iglu before but will book again.”

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Posted 10 months ago

“Great knowledge and support throughout the booking process, just what you want when you’re booking a holiday of lifetime. Thank you”

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Posted 10 months ago

“We had fantastic service from Terri from start to finish. She was very professional and helpful. A credit to iglu thankyou”

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Posted 10 months ago

“Very good service”

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Posted 10 months ago

“Glen was very explicit and helpful. Answered all questions & we booked immediately. We have booked with Iglu before.”

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Posted 10 months ago

“I was able to find & book what I wanted with a minimum of fuss”

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Posted 10 months ago

“Great service from a team”

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Posted 10 months ago

“Very helpful advising us about our future South America cruise and land tour options for 2026 during the booking process. We felt confident choosing our cabin location during the call as Emily emailed the deck plan to us during our phone call so we discussed the different prices and perks of cabin grade options.”

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Posted 10 months ago

“Very informative and helpful”

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Posted 10 months ago

“Excellent customer service from William. Very helpful. Worked with me to make amendments to a cruise I saw advertised. Price matched with another company who were cheaper. Quick and easy process.”

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Posted 10 months ago

“The agent was very helpful and knowledgeable. Booking was straight forward and easy, agent put me at ease knowing she was very professional.”

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Posted 11 months ago

“Just booked with IGLU Cruise again - 19 time, since 2010. As always, helpful and supportive service from them”

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Posted 11 months ago

“Grace was really helpful and patient. Went away checked things and came back asap with info. Would recommend using Iglu and definitely recommend Grace.”

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Posted 11 months ago

“So helpful and accommodating.”

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Posted 11 months ago

“Friendly and helpful, guiding us to the perfect cruise, thank you Lynn.”

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Posted 11 months ago

“The company representative was very knowledgeable, helpful and competent. Vicky took her time to explain the full details of the holiday and gave me the confidence to book the cruise. Very satisfied overall”

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Posted 11 months ago

IgluCruise is rated 4.8 based on 2,910 reviews