IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Katie was amazing, in terms of her knowledge, friendliness and patience. It was my first cruise and I had so many questions but she took her time and was very reassuring.”

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Posted 11 months ago

“Cate was wonderful from start to finish This is our first cruise holiday, so a little nervous but didn’t need to be!! Thanks Cate”

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Posted 11 months ago

“I recently booked a cruise to tour Norway with iglu with 2 hotel stays and flights from London. Jo the Iglu rep was very helpful and efficient booking all of these things including tranfers. She took all the stress away- great”

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Posted 11 months ago

“Very easy and quick to book. Ian was very helpful with our booking”

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Posted 11 months ago

“good communication and regular updates”

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Posted 11 months ago

“Great service from Mark, he helped us find the perfect cruise”

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Posted 11 months ago

“Very helpful in sorting out the booking”

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Posted 11 months ago

“So far so good. Very pleasant and polite on phone and in emails. Phoned me back when asked to and handled query quickly.”

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Posted 11 months ago

“Kyle was professional, helpful & friendly. He made the booking process easy.”

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Posted 11 months ago

“Booking staff very helpful with helping us choose the cruise we were looking for the christmas break, they also phone back on the time requested, would definately use them again.”

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Posted 11 months ago

“Ashlyn was great she gave me plenty of time to go through the transaction. Lovely lady.”

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Posted 11 months ago

“Amanda was very helpful, made good suggestions and I ended up with a better package than I originally had looked at. She was also courteous and helpful with some of my queries.”

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Posted 11 months ago

“I dealt with Ellie who was efficient and helpful. She called when she said she would call and handled our booking with knowledge and pleasant throughout.”

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Posted 11 months ago

“Mark Saxton was excellent - to the point and didn’t push me. He answered everything he could given the cruise is way way off. No phaffing”

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Posted 11 months ago

“Jamie was helpful and understood what we wanted”

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Posted 11 months ago

“Anthony was great - so very helpful as Im first time cruiser and the website crashed when I tried to pay then my cabin was sold - he helped me get assigned another cabin.”

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Posted 11 months ago

“Very helpful over the phone assistance and sorting the booking.”

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Posted 11 months ago

“Once I had made my decision the process was seamless they organised and booked all aspects of the cruise tailored to our needs.”

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Posted 11 months ago

“Really helpful to be able to speak to an agent and get expert advice on cabin location and what works best for our family”

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Posted 11 months ago

“Jess was Very helpful and made the process of changing our holiday stress free. Would definitely recommend. 5stars.”

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Posted 11 months ago

IgluCruise is rated 4.8 based on 2,910 reviews