IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly customer service. Thorough and efficient. Worked really well with me to get my booking made. Thank you.”

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Posted 10 months ago

“Excellent service once again”

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Posted 10 months ago

“was easy to book but said I would receive confirmation within an hour. this did not happen. It was there this morning though and have now booked parking”

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Posted 10 months ago

“Very helpful and reliable staff. A pleasant and most satisfactory booking experience.”

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Posted 10 months ago

“Glen was very explicit and helpful. Answered all questions & we booked immediately. We have booked with Iglu before.”

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Posted 10 months ago

“Iglu's website: I find easy to search and then book online which saves me a phonecall. When I do call though they are very clear on explaining everything and helpful. I have used them multiples times in the last 10 years for 2 cruises a year from Uk, and i've never had an issue”

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Posted 10 months ago

“Iglus sales adviser William guided us through different packages to tailor make our requirements brilliantly. Really satisfied.”

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Posted 10 months ago

“Seb was fantastic, went out his way to help us. Our situation was complicated and it didn’t phase Seb. He listened to what we wanted and wasn’t pushy. Definitely be asking for Seb next time I book.”

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Posted 9 months ago

“Kash was very helpful and knowledgeable about the cruise we were looking at. Was able to answer all our questions.”

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Posted 9 months ago

“Helpful friendly team Not pushy sales people Would definitely use again.”

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Posted 10 months ago

“The call was answered very quickly by Angela, she was extremely helpful and went above & beyond to obtain the right cruise information, and get us the best deal. Highly recommend!”

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Posted 10 months ago

“Great communication. Phone calls on time. All of our issues were solved very quickly. Naomi was a very confident and reassured us about several things. She is an asset to Iglu.”

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Posted 10 months ago

“Always first class service”

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Posted 10 months ago

“Reliable company great app and great prices”

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Posted 9 months ago

“Great service from Charlie!”

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Posted 10 months ago

“Simone very helpful and efficient. The booking experience was excellent.”

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Posted 10 months ago

“Friendly service”

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Posted 10 months ago

“Very kind and helpful man. Given lots of options. Process was easy.”

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Posted 9 months ago

“Gary has been very helpful with the arrangements for the cruise. Was able to achieve a little more discount for us too! The paperwork arrived quickly, instructions clear. Easy booking process to navigate..”

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Posted 10 months ago

“Jacob is the ultimate star for booking your cruise. A joy to email and talk to in person. Thanks so much.”

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Posted 10 months ago

IgluCruise is rated 4.8 based on 2,910 reviews