IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

Write Your review

Tell us how IgluCruise made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service”

Helpful Report

Posted 10 months ago

“Our booking was made so easy with Kate, she was so professional, friendly, answered all our questions with no fuss, went through everything with us. This was our first time using iglu, very satisfied so far,”

Helpful Report

Posted 10 months ago

“Excellent communication -timely and very helpful.”

Helpful Report

Posted 10 months ago

“operator helpfull”

Helpful Report

Posted 10 months ago

“Always plenty of accurate information and reasonable prices.”

Helpful Report

Posted 10 months ago

“Easy booking process. Pleasant staff dealing with the booking.”

Helpful Report

Posted 10 months ago

“Laura returned calls as agreed Helped to find us exactly what we wanted even though price for this cruise was cheaper than the original one I enquired about. Very impressed”

Helpful Report

Posted 10 months ago

“Ian was very helpful with booking our cruise, it was a great price and he was nice to talk to.”

Helpful Report

Posted 10 months ago

“Your consultant, Karena Stafford was excellent”

Helpful Report

Posted 10 months ago

“Booking was quick and easy”

Helpful Report

Posted 10 months ago

“Booking a cruise through Iglu was very easy, their representative was very helpful and able to suit the trip to ourselves”

Helpful Report

Posted 10 months ago

“Made the booking process so easy. We were struggling to book four cabins on the same deck for a family holiday, we phoned IGLU and Angel was so helpful. Great communication and customer service from Angela and Gary. Thank you so much.”

Helpful Report

Posted 10 months ago

“Booking was made after receiving information from a knowledgeable cruise representative.”

Helpful Report

Posted 11 months ago

“The response was speedy and the advisors were very helpful. We found the holiday that we wanted.”

Helpful Report

Posted 10 months ago

“Professional and very helpful”

Helpful Report

Posted 10 months ago

“My agent was brilliant, Sarah Hook. She had lots of patience and was very helpful. Very informative and a great holiday price.”

Helpful Report

Posted 10 months ago

“Molly May was very helpful and chatty. Kept in touch with me but didn’t overdo it.”

Helpful Report

Posted 10 months ago

“Sarah was brilliant. Giving me a full complete list of times, cruise and hotel information. I knew exactly what I was going to pay and had a few little computer issues but hey don't we all.”

Helpful Report

Posted 10 months ago

“Lovely advisor who was happy to help even though her shift was ending!”

Helpful Report

Posted 10 months ago

“It is easy to understand the content, price and reservation. There are discounts and discounted drink packages for early reservation.”

Helpful Report

Posted 9 months ago

IgluCruise is rated 4.8 based on 2,910 reviews