IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mark was very helpful and was a pleasure to book our cruise with him.”

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Posted 10 months ago

“Clear concise information delivered in a friendly manner”

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Posted 10 months ago

“Very helpful getting the correct flight and cabin”

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Posted 9 months ago

“Efficient and very helpful- nothing was a problem looking at all price options”

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Posted 10 months ago

“Excellent booking, so easy to do over the phone, with great advice and a bigger discount than booking with the actual company. Happy holidays!”

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Posted 10 months ago

“Having booked more than 10 cruises with Iglu, I'm very satisfied with services, and I think they've improved on some things. Agents are quick to response and actually solve issues).”

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Posted 11 months ago

“Amazing knowledgeable rep Great help and easy booking process”

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Posted 10 months ago

“Beth was very pleasant on the phone and dealt with our enquiry promptly. Emails were very detailed and quote confirmations were sent through quickly. Booking was easy and whole experience was very good.”

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Posted 10 months ago

“Charlie at Igloo was great - Very pleasant and helpful. Made our booking easy and explained everything clearly.”

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Posted 10 months ago

“The cruise consultant Lynn was amazing and made the whole experience really good”

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Posted 10 months ago

“Excellent service from Seb Nalden as always really helping a credit to your company Nigel”

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Posted 10 months ago

“Friendly, helpful, informative staff. Clear speaking.”

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Posted 10 months ago

“Easy to use and very helpfuk”

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Posted 10 months ago

“The gentleman who arrange the cruise was excellent,clear,accurate with details. Very polite and helpful.”

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Posted 10 months ago

“Booking call answered almost immediately by Ben who listened to what I was looking for. Easy booking process. Immediate confirmation. Thank you.”

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Posted 10 months ago

“Very helpful, friendly and professional.”

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Posted 10 months ago

“I was contact by Cate after saving an online quote for a cruise. I found Cate to be very friendly, extremely knowledgeable and really helpful. I explained that we were a party of 6 but we wanted to book as individual couples. Cate contacted us all seperately to book and linked our bookings. Cate certainly went above and beyond to ensure our bookings are right for us. Thankyou Cate, it was an absolute pleasure booking our holiday with you.”

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Posted 10 months ago

“I was able to find & book what I wanted with a minimum of fuss”

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Posted 10 months ago

“I dealt with Ellie who was efficient and helpful. She called when she said she would call and handled our booking with knowledge and pleasant throughout.”

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Posted 11 months ago

“Our bookings always go smoothly”

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Posted 10 months ago

IgluCruise is rated 4.8 based on 2,910 reviews