IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful”

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Posted 1 year ago

“I have just booked my second cruise with Iglu Cruise's and all staff have been very helpful and informative. I would definitely recommend them and will be using them again in the future.”

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Posted 1 year ago

“Efficiently dealt with. Helpful with advice.”

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Posted 1 year ago

“Called to book a Celebrity Cruise and Molly was very helpful and knew exactly what we needed. Very helpful and gave us her direct line to contact her if we had any problems.”

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Posted 1 year ago

“the expertise and friendly informative person x”

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Posted 1 year ago

“Very easy and straightforward.”

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Posted 1 year ago

“Have always booked with cruise lines direct - but igloo were offering a brilliant deal. The phone was answered straight away and Kash guided me through the booking so well. Very pleased with flights, hotel accommodation and the cruise- he was very knowledgeable and efficient. A very pleasant experience, can highly recommend.”

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Posted 1 year ago

“Clear communication throughout the whole booking process.”

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Posted 1 year ago

“Gemma answered all questions and was very informative about the destinations.”

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Posted 1 year ago

“friendly, courteous service by Karl. He was also efficient and knowledgeable in booking our cruise for us.”

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Posted 1 year ago

“Very professional no problem”

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Posted 1 year ago

“Very easy booking process”

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Posted 1 year ago

“Helen and Amber were very very helpful and friendly that makes a lot of difference. Thank you both for your assistance it was a pleasure dealing with you both.”

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Posted 1 year ago

“One of the best.great cruise deals,very helpful and knowledgeable customer service.incredible selection of cruises.telephone enquiry dealt with quickly and professionally and booked straight away,no need to check for additional charges,everything included in package, transfers,flights including luggage. ( these are sometimes additional costs on short haul deals, beware!)”

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Posted 1 year ago

“It was so easy to book Jamie was really helpful”

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Posted 1 year ago

“I have just booked our third cruise with iglu cruises.our very experienced cruise expert bethany ellis is absolutlry wonderful.nothing is too much trouble for Beth.beth makes booking so easy.its a pleasure to book with Beth (iglu cruises )”

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Posted 1 year ago

“Katherine, our call handler, was fantastic. This is the second time using Iglu for our cruise holiday. Booking for my family of 4 and also my in-laws the site is easy to navigate and offers the best prices. Will definitely be using Iglu cruise for future cruise holidays. Thank you for all your assistance Iglu cruise and Katherine.”

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Posted 1 year ago

“We often use Iglu to book our cruises, good discounts and customer service.”

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Posted 1 year ago

“Having never been on a cruise before, I had so many questions and Jamie was brilliant and very professional in answering them as well as explaining everything in detail! He was very friendly and patient. Definitely recommend Iglu Cruises.”

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Posted 1 year ago

“Very helpful young man.He certainly knew what he was talking about.”

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Posted 1 year ago

IgluCruise is rated 4.8 based on 2,910 reviews