IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service by Sue. Great advice reassuring and dedicated to her role. Even finalised the booking on her day off. Thank you Peter”

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Posted 1 year ago

“gary was very helpful when booking”

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Posted 1 year ago

“Great service very helpful”

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Posted 1 year ago

“Very helpful agent wh took us through the process seemlessly.”

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Posted 1 year ago

“Cassie was very helpful and knowledgeable. Booking the cruise with Iglu was easy, quick and enjoyable. I highly recommend booking your next cruise with them.”

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Posted 1 year ago

“Very helpful and knowledgeable agent.”

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Posted 1 year ago

“Great help and assistance from Gary Goodfellow- cannot recommend the service highly enough!”

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Posted 1 year ago

“James guided us through our booking, being helpful and patient throughout the process”

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Posted 1 year ago

“Great to be able to do the whole process online and in our own time.”

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Posted 1 year ago

“Richard was fantastic , he explained everything to me and was very polite”

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Posted 1 year ago

“As usual iglu always easy to book with. Great work for Gemma.”

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Posted 1 year ago

“The service was excellent. Saam, the kind gentleman who helped answer my extremely long list of questions, was polite, efficient and patient.”

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Posted 1 year ago

“The customer service team were great and helpful. They were very friendly and polite. I will be booking my next cruise with you again.”

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Posted 1 year ago

“We booked a Stay & Cruise trip to Asia for 2026 which will be a very new experience for us. Paul was very friendly, knowledgeable and helpful, and was able to answer all my queries and concerns. I felt confident booking with him and am very pleased with the package and price. Will review again after the trip!”

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Posted 1 year ago

“James was exceptional in finding me the right cabin, flights and package.”

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Posted 1 year ago

“Prompt response to enquiry with a timed call back session to discuss requirements. Call back was exactly to schedule and quote was provided quickly. I have booked with Iglu several times before & their service is efficient- everything has worked well for me in the past and have no reason to believe it will be different this time”

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Posted 1 year ago

“Excellent customer service perfect transaction always a pleasure when using Iglu Cruise”

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Posted 1 year ago

“Very easy and quick”

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Posted 1 year ago

“Have now booked 3 cruises with Iglu. My daughter has also booked 1. Fantastic service every time and got better deals than booking with the cruise company directly. Recommended!”

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Posted 1 year ago

“Another great deal from Iglu for a cruise next March 2025. Rhys Davies was our point of contact and he was super helpful and extremely efficient in dealing with our booking, with a friendly yet professional attitude. Well done Iglu and thank you Rhys.”

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Posted 1 year ago

IgluCruise is rated 4.8 based on 2,910 reviews