IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

Write Your review

Tell us how IgluCruise made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use and everything there”

Helpful Report

Posted 11 months ago

“Knew what i would expect from Iglu, have booked many a cruise with. No question was hard for Charlotte very professional.”

Helpful Report

Posted 11 months ago

“Very helpful booking”

Helpful Report

Posted 11 months ago

“Spoke to Maddie,very helpfull indeed.Spent a long time sorting out my requirements to my satisfaction resulting in me booking the cruise,even spared the time to have a good old chat.”

Helpful Report

Posted 11 months ago

“Very pleasant”

Helpful Report

Posted 11 months ago

“Stephen gave fabulous service made booking very easy. Thank you.”

Helpful Report

Posted 11 months ago

“Amber is a great asset for the company, she is very helpful, and goes out of her way to find answers to our questions. Fantastic sevice, just wish other companies were the same”

Helpful Report

Posted 11 months ago

“Booked a last minute cruise. Ryan was so helpful and made a number of calls to ensure that, as a disabled traveller, all our needs were catered for. He was very thorough. All of the arrangements were sorted within a very short space of time, taking out the angst of booking an accessible holiday.”

Helpful Report

Posted 11 months ago

“Excellent service”

Helpful Report

Posted 11 months ago

“I had a great experience booking my celebrity cruise with Lisa, she was extremely patient as we reviewed the available cabins, before I made my choice. Nothing was too much trouble, she was happy to stay on the phone and talk through the options.”

Helpful Report

Posted 11 months ago

“Mark Williams was very helpful and explained everything and made booking my cruise easy and straightforward.”

Helpful Report

Posted 11 months ago

“easy booking good price”

Helpful Report

Posted 11 months ago

“Liam was efficient and coming up with good advices. I was given different quotes and all the options to make the decision and ultimately book our cruise.”

Helpful Report

Posted 11 months ago

“Very helpful and knowledgeable,”

Helpful Report

Posted 11 months ago

“A great experience once we got through to Bernie who helped us to book not one but two cruises. Fast professional and friendly service and some great prices.”

Helpful Report

Posted 11 months ago

“I booked on line site easy to use had a question I rung and the lady was very helpfull”

Helpful Report

Posted 11 months ago

“Iglu answered my call promptly and were very helpful in booking my cruise”

Helpful Report

Posted 11 months ago

“Your representative,Grace,was a delight to deal with. Very personable, very knowledgeable and ready to the extra mile in finding answers to our enquires if not already to hand. A credit to Iglu Cruise.”

Helpful Report

Posted 11 months ago

“Very easy and straightforward booking experience with great customer service support, especially when I have enquired about certain things being my 1st cruise booking.”

Helpful Report

Posted 11 months ago

“Fast response time for queries from us. And very quick to reply to phone calls. Happy to answer all our questions and very patient with all our changes.”

Helpful Report

Posted 11 months ago

IgluCruise is rated 4.8 based on 2,910 reviews