IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful with all our needs”

Helpful Report

Posted 11 months ago

“Loo was very professional”

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Posted 11 months ago

“The ease of booking and payment of the deposit was great. The representative was very friendly, helpful and efficient. We have used Iglu for booking cruises in the past and would have no hesitation recommending them and using them again in the future.”

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Posted 11 months ago

“Great service when booking a cruise. Claire was very helpful and helped us sort out flights and a cabin. She even rang back to say she found a better flight and saved us £700.”

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Posted 11 months ago

“We spoke to Paul Bowley who was very efficient, polite and knowledgable. Nothing was too much trouble and he gave us all the information we required very quickly.”

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Posted 11 months ago

“Jack was brilliant from start to finish and made the booking process easy and stress free”

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Posted 11 months ago

“Cassie Sutton - Outstanding Agent. I recently booked a cruise holiday, and I have to say, the entire booking process was outstanding. From start to finish, everything was handled with efficiency and care. Cassie was incredibly kind. What really stood out was how smooth the whole process was — it felt effortless from my end, I’m now looking forward to my holiday, confident that everything is perfectly organised. Liz Marsh”

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Posted 11 months ago

“Helpful,speed,friendly”

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Posted 11 months ago

“Love booking with Iglu, so helpful and friendly and able to discuss best offers/prices! Prefer booking with Iglu than direct with the cruise lines as you can discuss your needs with them.”

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Posted 11 months ago

“She was very friendly and super helpful. We are new to sailing and we will definitely book again”

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Posted 11 months ago

“Service couldn't be better, with John my booking was totally plain sailing.”

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Posted 11 months ago

“We were able to book our fabulous cruise on the ship we wanted cheaper than directly through the cruise operator. Brilliant”

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Posted 11 months ago

“Very helpful and explained everything in detail which made the booking quick and simple . Thank you Laura x”

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Posted 11 months ago

“Good information from the adviser who was very knowledgable about the cruise industry and actual cruise line itself.”

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Posted 11 months ago

“Calls and emails were answered very quickly. Every IGLU travel consultant I spoke to was knowledgeable and efficient. I spoke with Amber and Jo and they were excellent. No hesitation in recommending this Company on the basis of my experience.”

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Posted 11 months ago

“No problems booking at all, staff helpful and full of knowledge”

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Posted 11 months ago

“Explained in Plain English Priceless”

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Posted 11 months ago

“Used iglu a number of times and we have never had an issue.”

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Posted 11 months ago

“Had to contact Iglu cruise via phone as we have an under 2 year old joining us. Very clear and articulate. Calling the office was just as easy as doing it online. Informative of policies and future contact from themselves in regards to the booking. Will be looking forward to making bookings via Iglu cruises again.”

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Posted 11 months ago

“Excellent service from Derek. Helped answer questions and book our cruise.”

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Posted 11 months ago

IgluCruise is rated 4.8 based on 2,910 reviews