IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“hello..today conversation with iglu company rep.mr.Glenn was so helpful to book our fjords cruise 2025.with all patience he explained in every detail how it works and whats going to be done...im so happy that we will be assisted with for the 2nd time with Iglu Cruises..Gooday to you.”

Helpful Report

Posted 1 year ago

“Really good service explained everything I needed to know”

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Posted 1 year ago

“Very helpfully with booking process Although not had confirmation from P&O yet”

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Posted 1 year ago

“Used Iglu before, very efficient and match prices.”

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Posted 1 year ago

“Ben was very helpful And experienced in cruise bookings which made our decisions and lack of cruising experience an easier and pleasant experience. We are sure our trust has been well placed ?”

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Posted 1 year ago

“I was greeted by a lovely operative called Maria. She was able to give me all of the information that I needed. Because I had to speak to my husband who was out. Maria kindly rang back this morning and sorted everything out for me. Very friendly and helpful. Many thanks. Sylvia Casserley”

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Posted 1 year ago

“So easy to book and very informative”

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Posted 1 year ago

“QUICKAND SRAIGHT FORWARD”

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Posted 1 year ago

“I've booked a few cruises with iglu and they have been very professional and helpful.”

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Posted 1 year ago

“Excellent service, great customer service and communication”

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Posted 1 year ago

“Riannah is a credit to Iglu Cruises. Very helpful advice and clear explanation of the process. Very friendly and professional. Thanks.”

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Posted 1 year ago

“Liam was so friendly and helpful. He went out of his way to make useful suggestions. I would definitely use him again.”

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Posted 1 year ago

“Professional service”

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Posted 1 year ago

“Very easy site to use. After booking I realised I had made a mistake. I emailed the team and received a prompt reply and I was advised a call would fix this. After explaining my issue, Flora changed everything over for me, explaining each part of the process clearly. Throughout the call she was knowledgeable, considerate and very helpful. Excellent customer service. Booking online can be very impersonal, however, once I called Iglu, for me this was just like going into my local travel agent and discussing my options.”

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Posted 1 year ago

“No issues and easy to use website”

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Posted 1 year ago

“Lisa was great, efficient & friendly, she made booking our cruise so easy.”

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Posted 1 year ago

“Excellent customer service, extremely helpful and knowledgeable and advised me the whole time to booking my next cruise. Very patient and answered all my questions. Thank you and an amazing member of your team.”

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Posted 1 year ago

“Realy good service from the two ladies who sorted out our cruise Laura and Amber at IGLU . john C”

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Posted 1 year ago

“excellent customer care, not too long waiting on the phone and a very efficient James to make the booking smooth. I made him aware of our needs and he executed the booking so well! i will be using iglu again.”

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Posted 1 year ago

“Professional curtious staff made booking easy and simple.”

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Posted 1 year ago

IgluCruise is rated 4.8 based on 2,910 reviews