IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The travel advisor understood exactly what and where I could book a cruise. She was helpful, friendly and polite. She also found me a suitable raise very quickly. Well done Sarah! And thank you.”

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Posted 11 months ago

“Great advice and support with booking our first cruise”

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Posted 11 months ago

“Great service. Booking made simple.”

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Posted 11 months ago

“Monika was excellent she went above and beyond to get my family holiday sorted for next April. We have a disabled passenger so it was important to get it right.”

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Posted 11 months ago

“I have been using Iglu cruises to book my cruises and it has always been a pleasant experience. The staff are always very helpful in their advice and they helped me to get the best deals. This time around my booking was handled by Alex and Gary, who were very professional and helpful. I will recommend Iglu to anyone who wants peace of mind when booking their cruises. Thank you guys.”

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Posted 11 months ago

“Good helpful service.”

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Posted 11 months ago

“This is our fourth Princess cruise booked with Iglu. Never any problems, great service from start to finish. Would highly recommend them.”

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Posted 11 months ago

“Quick and easy”

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Posted 11 months ago

“Great no problems every thing sorted. Thanks.”

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Posted 11 months ago

“It was the first time I've booked a cruise on-line. The procedure was simple to follow.”

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Posted 11 months ago

“Very helpful and friendly”

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Posted 11 months ago

“Going on a cruise as a group and after 2 couples had booked Richard gave us a call to book us on. Cheaper price than expected too. Seemless process.”

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Posted 11 months ago

“Good support and customer service from Alex”

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Posted 11 months ago

“Ellie was/is absolutely brilliant and patient and helpful - I could not have asked for a nicer person to help me find our first cruise. iglu is also extremely competitive and has a host of fabulous venues to choose from around the globe. 100% happy - well done.”

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Posted 11 months ago

“We have been a customer of Iglu for many years now and find there holiday packages good value and well organised. The staff are very helpful and supportive should you have an occasional issue. Just booked a cruise package with city stays with Amber who was extremely helpful and was able to answer all our questions”

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Posted 11 months ago

“Jon was really helpful through out the booking process. Resolved an online booking problem professionally.”

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Posted 11 months ago

“The helpfulness of Karena made booking this so easy, she gave great advice as it's the first time we are going on a cruise.”

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Posted 11 months ago

“Had a call back straight away from Jacob, who was really helpful and very friendly. Always get great customer service with iglu, can't fault them”

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Posted 11 months ago

“Very helpful service. Considerate to my mothers needs. Booking wax seamless. Thank you Mags x”

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Posted 11 months ago

“Gemma was great sorted everything out for us !!”

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Posted 11 months ago

IgluCruise is rated 4.8 based on 2,910 reviews