IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Very pleasant. Sorted our problem very quickly and kept us up to date along the way.”

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Posted 11 months ago

“As professional as usual”

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Posted 11 months ago

“Very good experience, and superviser. Louise was extremely helpful. would give her a 100%”

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Posted 11 months ago

“Very helpful throughout the process of booking our cruise. The deal was excellent and the agent was friendly and a pleasure to deal with. This is not our first experience with Iglu Cruise and would be happy to use them in the future.”

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Posted 11 months ago

“Anthony was extremely helpful and knew the answers to all our questions without hesitation, instilling confidence in the whole Iglu experience”

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Posted 11 months ago

“Laura was friendly, supportive, knowledgeable, polite, patient and helpful. Ultimately she gave me confidence to book our cruise and potentially avoid some pitfalls. She made me feel as if getting my holiday right was as important to her as booking her own grandparents’ holiday.”

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Posted 11 months ago

“Very good service and answered all our relevant questions and queries.”

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Posted 11 months ago

“Very knowledgeable person. Very patient as I had lots of questions. Very easy to deal with.”

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Posted 11 months ago

“Jon Bull was very patient and professional. He had a lot of patience with my questions and was very knowledgeable about the ship. Excellent customer service from Jon, Thankyou!”

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Posted 11 months ago

“Knowledgeable friendly advisor,answered all my questions nothing was to much trouble. Highly recommended.”

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Posted 11 months ago

“Cassie was really helpful and came back to me several times as promised A super team member you should be proud of”

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Posted 11 months ago

“Berni, was prompt when getting information of the cruise options and the cruise was well priced. Nice to deal with.”

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Posted 11 months ago

“Janet was professional, friendly and very knowledgeable, made the whole process really easy”

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Posted 11 months ago

“Very helpful in booking a cruise. Friendly and knowledgeable”

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Posted 11 months ago

“We were given very good advice and help to choose the right holiday for our budget. Our questions were answered quickly. Very impressive.”

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Posted 11 months ago

“Just about as good as it gets really for booking cruises! we always use them. brilliant!”

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Posted 11 months ago

“gary was very good”

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Posted 11 months ago

“Amber was very professional and gave me clear and concise answers. Good quick process”

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Posted 11 months ago

“Booking was easy, even when we needed to use some cruise credit vouchers and the credit card company stopped my card!!!”

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Posted 11 months ago

“Excellent 5* service received and highly competitive prices. Thank you once again”

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Posted 11 months ago

IgluCruise is rated 4.8 based on 2,910 reviews