IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used Iglu for many years and many cruise. Iglu have always been easy to contact with concise information and have always provide a world class service including aftersales. Iglu have a great website which is easy to use with printable comprehensive information. Well done iglu you have exceeded my expectations once again.”

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Posted 11 months ago

“The staff at Iglu are always very helpful and knowledgeable. They understand cruising implicitly, the best location for rooms and offer good prices. I’ve used them for many years.”

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Posted 11 months ago

“Clear and concise info”

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Posted 11 months ago

“Flora was very helpful in helping us amend our cruise to a different date, having used IgluCruise in the past, we have always had very professional advice and help.”

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Posted 11 months ago

“This is the fourth time we've used Iglu cruises and once again we are totally delighted with the experience.”

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Posted 11 months ago

“Fantastic service”

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Posted 11 months ago

“Ease of booking - having booked our next cruise onboard where they had all our details and connected us back to Iglu. Have always used Iglu and have never experienced any problems.”

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Posted 11 months ago

“Just booked my first cruise and I received excellent service from Seren. She explained the pricing and the differences between the decks and cabins.”

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Posted 11 months ago

“easy booking price as advertised”

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Posted 11 months ago

“Knowledgeable staff member who took the time to listen and ensure that we had the best deal.”

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Posted 11 months ago

“Helen was excellent, very helpful, answered all my questions, made booking so easy.”

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Posted 11 months ago

“Sam Meakin took my call; she was great from start to finish giving me all the information I needed to book a cruise suitable to me. I woke up this morning with no plan to book (and pay for) a cruise and after speaking with Sam, I did just that. Well done Sam !!”

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Posted 11 months ago

“The team were helpful, friendly & knowledgeable.”

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Posted 11 months ago

“everything was made simple, we knew where we wanted to go , and Derek just guided us along and also helped us with the decisions. just great company first time we ever booked through iglu but will do it again. Thanks Jeremy”

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Posted 11 months ago

“Perfect phone conversation”

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Posted 11 months ago

“Very good always give me best deals customer service is top very nice and efficient”

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Posted 11 months ago

“Very helpful staff with a good knowledge of the cruises and offers. Will call back when asked”

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Posted 11 months ago

“The information given was clear, accurate and very helpful. They contacted me when they said they would and answered all my questions,”

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Posted 11 months ago

“Absolutely fantastic! Jack found us the best deal at a brilliant price, kept us informed as he pulled together various bits of information and gave great advice from personal experience”

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Posted 11 months ago

“Stuart was very pleasant and patient with us when booking our cruise”

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Posted 11 months ago

IgluCruise is rated 4.8 based on 2,910 reviews