IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a slight problem with my booking online this was quickly sorted by a gentleman called Ian thank you so much Ian”

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Posted 11 months ago

“Reece was very helpful ☺ in booking our cruise .”

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Posted 11 months ago

“Very helpful and clear on explaining about the cruise.”

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Posted 11 months ago

“Friendly efficient service .”

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Posted 11 months ago

“Clear informative and a pleasure to deal with”

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Posted 11 months ago

“Nice and easy to book. Staff friendly and helpful and not just pushing for a sale A+ will use again.”

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Posted 11 months ago

“Very straightforward, my questions were answered which enabled me to decide quickly between two cruise options.”

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Posted 11 months ago

“Monica was very knowledgeable and professional. She gave me the confidence to book with your company, over numerous other companies I’d enquired with.”

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Posted 11 months ago

“Very helpful and friendly manner”

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Posted 11 months ago

“Found Ellie the person I dealt with to be efficient in her dealings. She made the whole process easy and not stressful. Happy with deal we got and looking forward to holiday.”

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Posted 11 months ago

“Booked my cruise yesterday with the very helpful and informative Katie. Lovely friendly lady who was able to answer all my questions as I have booked with a different cruise line this time. Very pleased with the service provided and also the cheapest quote. Thank you!”

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Posted 11 months ago

“I have booked my cruise holidays with Iglu for over 15 years and never had an issue with the professional and friendly advisors. They take the time to go through everything and ensure you are happy with all the details. Daniel was excellent in getting my booking secured in no time at all. As usual with Iglu, Daniel got the best price for me and had all the details sent over within minutes of completing the call. I cannot see any reason that I would ever book my cruises with anyone other that Iglucruise.”

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Posted 11 months ago

“Very easy to find cruise I wanted and website made the booking process very simple.”

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Posted 11 months ago

“Easy to use website. Lots of information about choices available. Links to look up extra information on cruise ship facilities. Have booked with Iglu many times. They have great value for money offers.”

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Posted 11 months ago

“Excellent site very helpful”

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Posted 11 months ago

“Derek on extension 2008 is knowledgeable & provides you with clear, concise facts, with no pressure. I was very happy with advice given & booked my cruise with him.”

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Posted 11 months ago

“Very informative and spoke about the specific cruise. Very helpful”

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Posted 11 months ago

“Laura was particularly happy, helpful and efficient, in equal measure. At the end of the experience I felt not only had I got the best deal and nothing was going to go amiss, but there was a friend at the other end of the phone. Thanks Laura!”

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Posted 11 months ago

“Derek was very helpful when booking my recent cruise, answered all my questions with no problem.”

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Posted 11 months ago

“Ian Young telephoned me after I did an on line enquiry he was very helpful and thorough and made the booking very easy to make and got us a really good deal on the cruise we wanted”

Helpful Report

Posted 11 months ago

IgluCruise is rated 4.8 based on 2,910 reviews