IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service & advice from the team,regarding our cruise enquiry, along with a good price we decided to book the cruise with Iglu.”

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Posted 10 months ago

“Alex was really friendly and helpful”

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Posted 10 months ago

“Unable to book on line due to late booking /last minute - telephone Iglu on the off chance they could help … Liam was brilliant- got the best cabin with number so we could see exactly where on the ship it was . This was amazing as all other agents had told us there was no availability all sold out .. I will definitely use Iglu in future.”

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Posted 10 months ago

“Dan couldn't have been more helpful and patient with my various enquiries and destination choices. He was very knowledgeable and reassuring which resulted in us booking the right cruise for my husband and me.”

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Posted 10 months ago

“Karena was very helpful and polite and helped me make a decision on my cruise. Very professional.”

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Posted 10 months ago

“Brilliant customer service”

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Posted 10 months ago

“Derek was very helpful and we booked a holiday without any problems”

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Posted 10 months ago

“Kash was very helpful and attentive. Very patient and always ready to facilitate me. At the end of the holiday I will know whether all the arrangements made were good and efficient.”

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Posted 10 months ago

“We have booked holidays with Iglu before, and if we needed to speak to one of your reps, we have always found them to be very helpful, and your cruises are good value for money.”

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Posted 10 months ago

“Good rate, nice lad, called me back when asked.”

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Posted 10 months ago

“Helpful and knowledgeable member of staff who made the whole experience of booking a holiday easy and stress free”

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Posted 10 months ago

“Sue was friendly and helpful, all round a good experience”

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Posted 10 months ago

“I have used Iglu many times. Their online booking process is very straightforward, and any subsequent queries I may have had have always received prompt attention.”

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Posted 10 months ago

“William answered all our questions and we were happy to book the cruise.”

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Posted 10 months ago

“Grace was fantastic from the start never been on a cruise before alittle nervous as not knowing what to expect but she put me at ease & explained everything really well to me. Felt very comfortable & booked a fantastic deal. 10 out 10”

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Posted 10 months ago

“This is the first cruise we have booked, and the process was very smooth. The sales rep was really helpful and answered all my questions and also gave some good recommendations. Cruise isn't until next year but so far so good!”

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Posted 10 months ago

“Daniella, was very helpful and informative, we booked the cruise easily and ar looking forward to going on holiday”

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Posted 10 months ago

“Very polite, prompt and explained everything.”

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Posted 10 months ago

“Jacob is the ultimate star for booking your cruise. A joy to email and talk to in person. Thanks so much.”

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Posted 10 months ago

“Lovely advisor who was happy to help even though her shift was ending!”

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Posted 10 months ago

IgluCruise is rated 4.8 based on 2,910 reviews