IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“James was excellent. Called back straight away. Helped with my booking all through the process,”

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Posted 10 months ago

“Only made the booking so far. The website is easy to use. Lots of cruises to look at. Great prices.”

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Posted 10 months ago

“Great communication very helpful will use again”

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Posted 10 months ago

“great service .off iglucruise .but there AI on app needs looking at.booked cruise 24 hours later got confimation of booking by email. and all detials i needed to help on marrellas cruise website.tnx iglucruise.”

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Posted 10 months ago

“easy straight forward quote system, no hidden extras with automatic full price in seconds”

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Posted 10 months ago

“Wendy was very patient and helpful”

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Posted 10 months ago

“Very professional and informative/helpful”

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Posted 10 months ago

“Laura the Iglu agent was polite and very helpful. She explained my choices clearly and concisely.”

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Posted 10 months ago

“Thank you, Katie , for all your help”

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Posted 10 months ago

“Eveything... just beacuse you are ABTA and ATOL does not mean that you are transparent in your dealings or are operating in. an ethical and compliant manner, you are quick to take the money and absolve yourself of any support in the afterfacts , your customer service is bordering on negligent . you should not be in business”

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Posted 10 months ago

“Very professional service.”

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Posted 10 months ago

“Over all a great service did everything and more for me to have a great holiday”

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Posted 10 months ago

“Simone Lazarus was informative and very helpful in the process of booking our cruise.”

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Posted 10 months ago

“I dealt with Millie who was a breath of fresh air!! So cheerful and friendly but very knowledgeable and professional, I could have got the same cruise £70 odd cheaper with cruise 1st. But their staff were blunt and unfriendly and didn’t really seem to know much, so I chose to book because of this member of staff even though it was a little more expensive I felt I was receiving excellent customer care?iglu should be so pleased to have Millie working for their company a great asset!!”

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Posted 10 months ago

“Great response from Paul Bagnall who has been very helpful throughout.”

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Posted 10 months ago

“Glenn was very accommodating and he gave great, friendly service. Many thanks Glenn :-)”

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Posted 10 months ago

“Richard was very pleasant and friendly helping with the booking and my queries in a professional and informative manner.”

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Posted 10 months ago

“I got the best deal for the cruise.”

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Posted 10 months ago

“Quick and easy to book”

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Posted 10 months ago

“Laura was very helpful in the booking of our cruise package”

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Posted 10 months ago

IgluCruise is rated 4.8 based on 2,910 reviews