IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mark was Professional and courteous gave two quotes and amended changes required for us to move forward with our dream holiday”

Helpful Report

Posted 10 months ago

“The iglu cruse operator Jamie was very helpful and phoned back at a time agreed. Made booking simple.”

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Posted 10 months ago

“Iglu handled our holiday booking efficiently and were very friendly in doing so, talking us through all the options available. Iglu are competitively priced, offer an easy way of booking a cruise, and leave no stone unturned. We have returned to Iglesia after previous bookings with them, and will use them again in the future.”

Helpful Report

Posted 10 months ago

“Helpful agent”

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Posted 10 months ago

“Very helpful and knowledgeable”

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Posted 10 months ago

“I always Use IGLU to book my crusing holidays. Over the year we have bonded and I feel confident when making bookings. I am aware of the questions I can expect and the final cost.”

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Posted 10 months ago

“clear steps for booking and good price”

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Posted 10 months ago

“Laura J was very professional, and exceptional knowledgeable and friendly”

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Posted 10 months ago

“Chris was very helpful, the system was down at the time for the cruise line we wanted but he still managed to quote a price for the cruise and parking for us. We booked it and he still gave us the online discount, brilliant customer service and cannot fault the team.”

Helpful Report

Posted 10 months ago

“Always a good experience, Sarah was excellent, very helpful. Tried to book online no joy, very busy on Sundays. Booked the holiday we wanted as well as cabin. We'll done again and thanks.”

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Posted 10 months ago

“Very easy to make a booking, and as we wanted advise we called and were still given the online discount. Lisa was very friendly and helpful.”

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Posted 10 months ago

“Phone line answered quickly and efficiently. Helpful and informative conversation. Went through various options for me then provided a quote for the option I picked, which I have since booked.”

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Posted 10 months ago

“My booking went great, mark was very helpful and gave me good advise. He called me back after I had discussed my trip with my husband. I found he had a lot of time to explain things to me as it was my first time booking a cruise. Thank you Mark”

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Posted 10 months ago

“Fantastic service for my enquiries and bookings”

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Posted 10 months ago

“Very easy to use”

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Posted 10 months ago

“Laura was polite, friendly and efficient while remaining professional throughout the booking process. Our time on the phone was quick and without fuss”

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Posted 10 months ago

“Excellent booking, so easy to do over the phone, with great advice and a bigger discount than booking with the actual company. Happy holidays!”

Helpful Report

Posted 10 months ago

“Stuart is a great communicator with great listening skills and first hand experience of what he is providing for his customer. Nothing is to much trouble, searching for flights to suit our requirements from different airports. simply great service.”

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Posted 10 months ago

“Once again Iglu doesn’t let me down. Booking through David was so smooth, his knowledge helped us through to our next cruise booking. ?? to smooth sailing from here on in??”

Helpful Report

Posted 10 months ago

“Very helpful and did not rush my decision making”

Helpful Report

Posted 10 months ago

IgluCruise is rated 4.8 based on 2,910 reviews