IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was doing it online but was getting a bit stuck, so phoned up and got Luke who took over and made the whole process so easy.”

Helpful Report

Posted 10 months ago

“Competitive pricing and being guided by knowledgeable and helpful staff. We had full trust in the information/ guidance given to us by our adviser, Wendy.”

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Posted 10 months ago

“Very helpful booking staff. Answered all my questions and was very knowledgeable.”

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Posted 10 months ago

“Booking was simple... Clear details provided. Always a great service with both Ian & Chris. I wouldn't book with anyone else. Excellent value for money.”

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Posted 10 months ago

“All good at booking”

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Posted 10 months ago

“Great help great customer service from”

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Posted 10 months ago

“Helpful booking agent & good price”

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Posted 10 months ago

“Personalized prompt attention to detail. Always a pleasurable experience dealing with our Iglu agent. We think alike and bump ideas off one another. The best of both worlds. Keep up the good work”

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Posted 10 months ago

“Very helpful and informative.very pleasant to talk to . friendly and understood everything she was telling us .”

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Posted 10 months ago

“Very impressed with both Anthony and Jack… quick response to quotes and friendly conversation with Jack when booking our cruise for November 2025.”

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Posted 10 months ago

“Have always had good service”

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Posted 10 months ago

“Verry good and helpfull”

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Posted 10 months ago

“Very easy to talk to and had lots of knowledge, which would have probably taken me ages to sort. Would thoroughly recommend.”

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Posted 10 months ago

“Mark, the call handler, was very patient as we have never cruised before and he answered all our questions. He regularly updated us about the booking and reminded us that we need visas and airport parking”

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Posted 10 months ago

“Very clear and helpful on cruise booked”

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Posted 10 months ago

“Ive booked a few cruises with Iglu and this time Jamie (Doherty) dealt with us,He was friendly and helpful and made the booking process easy and will be booking more cruises with Iglu”

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Posted 10 months ago

“Excellent assistance from start to finish”

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Posted 10 months ago

“Excellent, easy to use website and booking”

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Posted 10 months ago

“Knowledgeable customer assistance everything explained gear service”

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Posted 10 months ago

“Great experience as usual with Iglu Clare and Holly were great .”

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Posted 10 months ago

IgluCruise is rated 4.8 based on 2,910 reviews