IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

Write Your review

Tell us how IgluCruise made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent very helpful”

Helpful Report

Posted 10 months ago

“Straight forward Got all that I wanted. Sam knew her job so no hassle”

Helpful Report

Posted 10 months ago

“Lisa was brilliant very helpful extremely cheerful very efficient as always well done Iglu”

Helpful Report

Posted 10 months ago

“Charlotte was very helpful”

Helpful Report

Posted 10 months ago

“The consultant was very helpful with my quiry regarding the cruise I was interested and decided to go ahead with the booking.”

Helpful Report

Posted 10 months ago

“Always willing to help and give you a great price nothing is to much bother”

Helpful Report

Posted 10 months ago

“Your consultant, Karena Stafford was excellent”

Helpful Report

Posted 10 months ago

“I was contact by Cate after saving an online quote for a cruise. I found Cate to be very friendly, extremely knowledgeable and really helpful. I explained that we were a party of 6 but we wanted to book as individual couples. Cate contacted us all seperately to book and linked our bookings. Cate certainly went above and beyond to ensure our bookings are right for us. Thankyou Cate, it was an absolute pleasure booking our holiday with you.”

Helpful Report

Posted 10 months ago

“So easy to talk nothing was too much trouble very helpful. Always booked our cruise holidays with iglu and will continue to do so. Well done Iglu”

Helpful Report

Posted 10 months ago

“Efficient service”

Helpful Report

Posted 10 months ago

“We have used Iglu before and again we have found them very helpful. Would have no hesitation in recommending them to anyone.”

Helpful Report

Posted 10 months ago

“Lou made the process of booking my cruise painless and stress free.”

Helpful Report

Posted 10 months ago

“I am glad to have Daniel Forsyth to help me in booking. Professional and Helpful”

Helpful Report

Posted 10 months ago

“Very friendly and helpful. All my questions were answered. Ben was very helpful from start to finish. Didn't feel pressured in any way. I will definitely be recommending to family and friends . Absolutely no issues what's so ever.”

Helpful Report

Posted 10 months ago

“Paul was very good, checked and covered everything.”

Helpful Report

Posted 10 months ago

“Although not listed as available on the website they were able to find me the cruises I wanted at a good price. It took quite a while to complete the paperwork as these were back to back cruises and not available to book as a single cruise.”

Helpful Report

Posted 10 months ago

“It was easy to follow and detailed”

Helpful Report

Posted 10 months ago

“Very efficient. Our friends wanted to book the same cruise and stay package as us. This was completed without any fuss and the two bookings linked. Excellent service.”

Helpful Report

Posted 10 months ago

“As a first time cruiser I found Anthony the sales agent very informative and catered to my needs . He rang me and emailed me when agreed. Great booking service”

Helpful Report

Posted 10 months ago

“AS A 37 YEARS WORKING FOR A CUSTOMER SATISFACTION DRIVEN INTERNATIONAL COMPANY ITS GOOD TO SEE THAT GOOD OLD FASHION CUSTOMER SERVICE STILL EXIST TODAY WELL DONE DANIELE WELL DONE IGLU”

Helpful Report

Posted 10 months ago

IgluCruise is rated 4.8 based on 2,910 reviews