IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

Write Your review

Tell us how IgluCruise made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The young lady I booked with spoke clearly & I understood every single word, She was extremely helpful, & was happy 2go back over anything I was unsure about, her name was Lou & I would definitely use her again?? Thank u IGLU I’m a very very happy customer”

Helpful Report

Posted 10 months ago

“Iglu are very professional and their staff are good at listening to what you need. Our contact was Marie and she was most helpful.”

Helpful Report

Posted 10 months ago

“Excellent service and nothing was too much for Laura to sort for us. She was very knowledgeable and helpful.”

Helpful Report

Posted 10 months ago

“On planning cruise I had great service,very helpful with all my questions and offering advice along the way. I felt like I was being looked after to come up with the best plan.”

Helpful Report

Posted 10 months ago

“Very helpful and reliable staff. A pleasant and most satisfactory booking experience.”

Helpful Report

Posted 10 months ago

“Easy booking process. Pleasant staff dealing with the booking.”

Helpful Report

Posted 10 months ago

“Laura returned calls as agreed Helped to find us exactly what we wanted even though price for this cruise was cheaper than the original one I enquired about. Very impressed”

Helpful Report

Posted 10 months ago

“The cruise consultant Lynn was amazing and made the whole experience really good”

Helpful Report

Posted 10 months ago

“Excellent service from Seb Nalden as always really helping a credit to your company Nigel”

Helpful Report

Posted 10 months ago

“From completing the online request form, I had a call back from Jack ( agent ) within 30 mins. Jack gave me a quote straight away and booked a cabin. I am so excited to have booked one of my dream cruises .”

Helpful Report

Posted 10 months ago

“We changed our cruise after booking . Victoria went out of her way to try to get us a new cruise without losing to much of our deposit. She dealt with it all very professionally and we were very happy with the outcome.”

Helpful Report

Posted 10 months ago

“Explained everything very clearly and easy to book Thank You”

Helpful Report

Posted 10 months ago

“Wendy was very patient, supportive and helpful even though we kept changing our minds on exactly what we wanted to do! We ended up with a fabulous cruise thanks to Wendy”

Helpful Report

Posted 10 months ago

“Friendly professional and courteous service”

Helpful Report

Posted 10 months ago

“Iglu cruises always do their best to beat any quotes for loyal customers. They're always friendly and helpful on the phone. Thanks again for sorting our upcoming cruise.”

Helpful Report

Posted 10 months ago

“Nice quick understanding from Sue as we booked whilst holidaying abroad with limited phone service ....had details of our friend's booking already for us!”

Helpful Report

Posted 10 months ago

“Amanda went above and beyond to find the right holiday for 9 family to celebrate an upcoming birthday”

Helpful Report

Posted 10 months ago

“Lyndsay was amazing. So polite and friendly. She continued to check for availability after we had finished speaking and it paid off. We go next Friday. She was so dedicated to her work. Thank you Lyndsay”

Helpful Report

Posted 10 months ago

“The representative who handled our cases, Wendy Joyce, was extremely helpful and went out of her way to make sure that we booked our dream holiday. She took care of everything and replied to all my queries, making the process hasslefree. Will definitely book our next holiday with Iglu”

Helpful Report

Posted 10 months ago

“Will adjust any mistakes made when booking online very quickly. All ways very reasonable price”

Helpful Report

Posted 10 months ago

IgluCruise is rated 4.8 based on 2,910 reviews