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Koala Health Reviews

4.7 Rating 14,783 Reviews
91 %
of reviewers recommend Koala Health
Read Koala Health Reviews
Koala Health 5 star review on 3rd April 2023
Debi G
Koala Health 5 star review on 1st April 2023
Sharon F
Koala Health 5 star review on 1st April 2023
Rose J
Koala Health 5 star review on 30th March 2023
Tracy H
Koala Health 5 star review on 30th March 2023
Cristina P
Koala Health 5 star review on 29th March 2023
Bill L
Koala Health 5 star review on 29th March 2023
Della D
115
Anonymous
Anonymous  // 01/01/2019
Helpful, courteous, fast shipping, great packaging. Best pet pharmacy I have encountered. A+++++
Helpful Report
Posted 2 years ago
Good price! But it took a while to receive product.
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Posted 2 years ago
The price of my dog's prescriptions with Koala Health is more than 25% less than when I purchase directly from the vet - and I love the added convenience of direct delivery. I wish the packaging could be reduced - although there is no plastics used for packing materials, the box is rather large and the monthly plastic bottles holding the meds are not as sustainable as I would like.
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Posted 2 years ago
Great price for initial order! My auto ship was automatically changed regardless of what the directions were for the script (changed from 6 month auto ship to every 2 months)
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Posted 2 years ago
Website does not remember my pets when I need to add medications
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Posted 2 years ago
First time user so it took 2 weeks for my doggy to get his medicine, overall BEST prices compare to chewy and petco.
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Posted 2 years ago
First-time user, pleased with all aspects of using prescriptions. They let me know they were delayed due to Doctor not verifying very quickly. I did save money ordering from them.
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Posted 2 years ago
The Koalas that I spoke with were very professional and courteous. There was an issue with my vet and The Care Team resolved it. Stuart loves his bandana!
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Posted 2 years ago
Good service, slow delivery
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Posted 2 years ago
Oder was process promptly and the order shipped on time for me to have it before she ran out of her medicine
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Posted 2 years ago
Would have liked updates on status of order
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Posted 2 years ago
I had issues with communication/authorization between vet and Koala and had to make several phone calls/emails and follow ups before it was shipped
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Posted 2 years ago
Customer service was really nice to deal with. Handled my issue rapidly and with care and concern.
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Posted 2 years ago
Great, except I bought non-prescription dog dental treats and would have liked to buy multiple bags in one order for more eco-friendly one-time shipping rather than multiple shipments over time.
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Posted 2 years ago
Products came in a nice secure package with detailed paperwork regarding payment and medication formation. Good prices, but delivery was slow. Allow plenty of time for products to arrive.
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Posted 2 years ago
I have been happy with the automatic refilling of my order. But I can not get Daisy to take Vetmedin & chew it. I have to make her swallow it with some water. I've even tried wrapping cheese, & meat around it.
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Posted 2 years ago
Good prices and speedy
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Posted 2 years ago
After a bit of confusion, staff helped me resolve details of starting my Rx auto shipping. Thank you!
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Posted 2 years ago
did`nt get an e-mail letting me know that the vet approved it.
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Posted 2 years ago
Friendly, up to date on what is happening in the porocess. Aware of my emails i submitted.
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Posted 2 years ago
Koala Health is rated 4.7 based on 14,783 reviews