Martha Brook Reviews

Name: Martha Brook
Address: Martha Brook Ltd, 1110 Great Western Road,, London, London Borough of Hounslow
Rating: 4.81

4.8 Rating 512 Reviews

95 %

of reviewers recommend Martha Brook

4.8

Based on 512 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

02031760900

Email:

hello@marthabrook.com

Location:

Martha Brook Ltd,
1110 Great Western Road,,
London
London Borough of Hounslow
TW8 0GP

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Martha Brook 5 star review on 12th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing diary. Love that I could customise it. Very good service. Rang me to confirm a few things which was great customer service. Recommended to staff where I work too as they loved it once it arrived.”

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Posted 1 year ago

“I love Martha Books notebooks. I use them for both personal journaling and work, and I receive many compliments on their beautiful design and quality.”

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Posted 1 year ago

“Happy with the book and box. The parcel was posted through my letter box with force and landed with a thud! I was worried, but the book was ok. However I was surprised there was no warning i.e handle with care. I think that would made the postman be more gentle. Also it was a good job it wasn’t raining as it could have got wet. I was expecting the packaging would be a bit better perhaps a more luxurious inner packing as it’s such a special gift. Thanks.”

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Posted 1 year ago

Hi Jo, Thank you for your review! We're delighted to hear you're pleased with your order and I have passed your feedback back to the relevant team for their consideration. Best wishes, Christie at Martha Brook

Posted 1 year ago

“I've ordered a few things now and have been amazed by the speedy delivery time let alone the excellent quality of the items. It's lovely to see behind the scenes videos showing how the orders are made and even better knowing they come from the UK with excellent packaging that makes it special when opening.”

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Posted 1 year ago

“So lovely my boyfriend loved it! The quality is amazing and it’s such a beautiful and thoughtful gift”

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Posted 1 year ago

“Delighted with this diary, quality is good and such a useful tool to keep me organised. I prefer a physical diary, just my preference. I would recommend and have purchased before from this company. Service and delivery very good! 😊”

Martha Brook 5 star review on 15th July 2024

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Posted 1 year ago

“Beautiful card, great quality and perfectly boxed and presented. Will definitely use Martha Brook again”

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Posted 1 year ago

“Perfect gift arrived super quick”

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Posted 1 year ago

“Happy with my custom made order for my unborn son. Can't wait to write all his adventures in it! Fast delivery to Belgium as well! Will order again!”

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Posted 1 year ago

“Martha Brook created a bespoke order for me, of simply lined paper that I could add as a refill to my life planner, which i'd previously brought, meaning I can use it as a fully functional note book too. They were quick to respond to my enquiry, polite, kind and helpful. Really would recommend!! Thank you all at Martha Brook x”

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Posted 1 year ago

“I love my Gardening Journal. Really friendly team over the phone. Love it”

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Posted 1 year ago

“Beautiful Wedding Planner! Love the fact we could personalise it too!!”

Martha Brook 5 star review on 8th July 2024

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Posted 1 year ago

“Excellent quality. Excellent service.”

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Posted 1 year ago

“Fabulous high quality products as always. Always feels like having a taste of something luxurious when buying Martha Brook products.”

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Posted 1 year ago

“Just beautiful. Personalisation options made it so special. The gold writing looked beautiful and the presentation box is so nice. Thanks”

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Posted 1 year ago

“Such beautiful journals - 3rd order for a personalise baby record book - all the new mums love them! Great comms and fast delivery, beautifully packed - thanks”

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Posted 1 year ago

“Gorgeous notebook, and it arrived so fast as well.”

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Posted 1 year ago

“I've been following Martha Brook for a while now, waiting for the right time to make a purchase, I finally caved and now I'm actually addicted!! I e made 3 orders in less than a month, the quality of the products is amazing and I can't wait to grow my collection ❤️”

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Posted 1 year ago

“Makes an ideal engagement present. Lovely quality.”

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Posted 1 year ago

“Lovely gift. Beautifully presented Paper is bit thin but otherwise cannot fault product or service”

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Posted 1 year ago

Martha Brook is rated 4.8 based on 512 reviews