Martha Brook Reviews

Name: Martha Brook
Address: Martha Brook Ltd, 1110 Great Western Road,, London, London Borough of Hounslow
Rating: 4.81

4.8 Rating 512 Reviews

95 %

of reviewers recommend Martha Brook

4.8

Based on 512 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

02031760900

Email:

hello@marthabrook.com

Location:

Martha Brook Ltd,
1110 Great Western Road,,
London
London Borough of Hounslow
TW8 0GP

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Martha Brook 5 star review on 12th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought the guest book for our wedding after doing a quick google search and it is perfect! It’s elegant, classy and fits in well with our colour scheme. The customer service team were great and it was sent in no time!”

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Posted 1 year ago

“I love the different choices to choose from. The gift came beautiful wrapped, on time and the product is 100% worth every penny. Thank you Martha x”

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Posted 1 year ago

“Love my wedding planner and guest book and got sent a free diary too! Gorgeous products - highly recommend.”

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Posted 1 year ago

“I found the service excellent and was very impressed with the Wedding Planner. My granddaughter loved it and was thrilled with my voice of gift for her. I made an error in the spelling of her name when ordering and was panicking but contacted Martha Brook and they ensured me that all was well for which I am very grateful! Excellent service. Thank you.”

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Posted 1 year ago

“The notebook was bought for me as a gift and I absolutely love it. It's very well made with good quality paper and something to treasure. Suffice to say I'm thrilled with it.”

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Posted 1 year ago

“From ordering to delivery customer service was excellent. Package is stored away until after A.levels however, I understand it was beautifully gift wrapped, thank you!”

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Posted 1 year ago

“My husband was very happy with his present. Well made and he loved the embossed name”

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Posted 1 year ago

“Wonderful to receive my personalized diary 2024-2025 so promptly from UK to Australia in a short time and in great condition - excellent service again - thank you!”

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Posted 1 year ago

“My daughter in law loved this book and it was great to be able to personalise it. Beautifully wrapped and sent very quickly, it’s a shame Royal Mail decided to send it to Scotland first. It it would have arrived within 48 hours otherwise. Great service from Martha Brook though”

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Posted 1 year ago

“The product I purchased with you was a gift for someone and they loved it, they thought it brilliant for organising their wedding and there was a lot more ito the product than I actually realised. The service was brilliant, it was delivered seamlessly within a few days.”

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Posted 1 year ago

“I love my new to do/lists notepad and refill pad. Thanks 😊”

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Posted 1 year ago

“Delighted with my order. What lovely packaging too! This was an engagement gift and I am excited to pass on this unusual lovely gift.”

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Posted 1 year ago

“EVerything i have ordered from Martha Brook has been brilliant, i am in love with my Journal.”

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Posted 1 year ago

“Great service, super helpful contact link and very helpful - would 100% order again!”

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Posted 1 year ago

“Saw this as an advert on Facebook and immediately ordered for my best friend. It is so cute and being able to personalise was a huge bonus. As we are both midwives (myself and best friend), this book allows for bonding with bump and captures your health to promote optimal mental health. Love the breakdown inside the book to show her journey. Super fast delivery too!”

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Posted 1 year ago

“Customer service was polite, professional and responsive. They dealt with and resolved my issue quickly. Thank you”

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Posted 1 year ago

“Love my items good quality”

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Posted 1 year ago

“I looove Martha Brooks journals. They’re such good quality and really inspire me to be more intentional in setting my goals and practicing gratitude. Would definitely recommend :)”

Martha Brook 5 star review on 29th May 2024

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Posted 1 year ago

“Beautiful little card for my Maid of Honour. It was so pretty, and when I asked for a speedy delivery it did not disappoint. Was super happy with my purchase & my MOH loved it.”

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Posted 1 year ago

“It really looked pretty, but after few weeks of using all print came off…”

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Posted 1 year ago

Hi Santana, Thank you for your review and we're sorry to hear the foiling has become damaged. We strive to delight with every order and are always more than happy to resolve any issues should they arise, so we're sorry to not have heard from you in order to do so. Please do reach out to us at hello@marthabrook.com and we'll be happy to help. Best wishes, Christie at Martha Brook

Posted 1 year ago

Martha Brook is rated 4.8 based on 512 reviews