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Mike's Dive Store Reviews

4.7 Rating 1,923 Reviews
94 %
of reviewers recommend Mike's Dive Store
4.7
Based on 1,923 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Mike\'s Dive Store Reviews

About Mike's Dive Store:

Mike’s London Dive Store may have been established for more than thirty years but its history goes back much further than that. It’s founder, big Mike Calder, was the super-salesman at a dive store in Fulham Palace Road in West London. A local lad who was larger in life than in so many ways, he was so successful at serving divers with the equipment that suited their needs best that people beat a path to his door from all over the country.

Mike was a diver and he believed that if his customers were satisfied they’d return. He took the long view. He was eventually so successful that other dive shop owners even protested he was distorting the market.

It was inevitable that he would set up in business for himself and with the help of a local friend started selling dive equipment from a warehouse at Richmond’s waterside. Eventually he moved the business to the more accessible premises it is in today.

Mike was a giant of the UK’s diving industry in many more ways than one and all who knew him were shocked when he was suddenly taken from us long before his time, in 2009.

Still in his early teens, Scuba Steve started diving in the Sinai in 1989, in the days when Red Sea liveaboard operations were truly pioneering. He accompanied skipper Jan Ellingsen on Colona IV on a 1200 nautical mile trip down to the Sudan and learned to dive on the way. A few exciting encounters with grey reef sharks and he was hooked.

He worked alongside Mike and purchased Mike’s Dive Store when it became available. Mike’s son chose to sell to Steve because he could see that Steve had the same passion as his dad for scuba diving and was confident that he would carry on the tradition of good service and advice from a position of a wealth of knowledge very much as his dad had done.

Mike’s Dive Store is not about shifting boxes of product but having the patience to understand the particular needs and wishes of every one of its individual customers. That’s you!

There are very many aspects to the underwater world and Steve has seen most of them. He instils in his staff this philosophy to only sell the right tools for the job and many of the currently regular customers will tell you that it was Mike sold them their first set of diving equipment. Mike may have passed away but Mike’s Dive Store is alive and well, and Scuba Steve is carrying on the traditions that Mike established for it.

Visit Website

Phone:

2089946006

Email:

steve@mikesdivestore.com

Location:

113, Power Road, London
W4 5PY

Write Your review

Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
5
Anonymous
Anonymous  // 01/01/2019
Nice, small, light knife. Blade is Ti so no need to worry about rusting. Good price and quick delivery from Mike's. Have used before and would use again.
Helpful Report
Posted 4 years ago
I bought a 360 observe February this year, in August, the second time I used it, the mirror came out of its casing I contacted Mikes Dive Store (MDS) who advised me to return it and they would take it up with the manufacturer, a couple of days later I received a replacement from MDS. This is why MDS is my first stop for any of my dive needs Thanks, great service
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Posted 4 years ago
Great service, fast dispatch. Very satisfied - I will certainly be using Mike's again.
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Posted 4 years ago
Quick delivery, top quality product. Great shop, - doesn’t stock Poseidon regs but they seem to have everything else!
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Posted 4 years ago
Despite obvious supply chain issues (not their fault) the usual high quality delivery and service from MDS. Thanks guys
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Posted 4 years ago
Fast service
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Posted 4 years ago
Very good quality and excellent service the product is very lightweight and easy to we're under the wetsuit
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Posted 4 years ago
A great company to deal with. The website was easy to use and I had good advice when I contacted the store with a query. Delivery was fast and I was kept updated about the progress of the order.
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Posted 4 years ago
All good and on time
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Posted 4 years ago
A very good dive shop.
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Posted 4 years ago
Easy website
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Posted 4 years ago
Suunto EON Core is a well-thought-out little unit, and I particularly like how it is constructed with the three push buttons for menu navigation mounted on the right-hand side. This makes it an absolute doddle to operate, with your thumb braced against the opposite side and your forefinger on the buttons.I love the way they look - very chic. they’re extremely comfortable and fit perfectly!
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Posted 4 years ago
Great wetsuit super warm ! Very friendly and good service from Mikes dive store . Would definately shop here again
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Posted 4 years ago
Definitely recommend 👍👍👍👍
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Posted 4 years ago
Great product. Quick delivery
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Posted 4 years ago
Very disappointed with Mike’s Dive Store. Prior to making my order, I called to check requirements and stock for a prescription mask and snorkel. By paying £10.98 for next day delivery, I was assured it would arrive before my holiday. In reality, it took over a week to arrive and I had to change my order as they did not have my specific item even in stock. No refund on delivery was offered, discount nor apology. During this time, my phone records show I called ten times and sent two emails. The onus seemed to be entirely upon me to follow up and coax my order along. Without these calls, the order would have certainly taken longer. £270 is a huge amount of money and this poor level of service was not what was expected after reading previous reviews. During my last call with Mike’s Dive Store on 18th August I was assured my complaint would be addressed. Two weeks later, I am still waiting. While I do not enjoy complaining, I do not want others to waste the huge amount of time and energy on something that should be so simple.
Helpful Report
Posted 4 years ago
Hi Charlotte, Very sorry that you have not heard back from us - we had emailed and called you to let you know the shipping has been refunded. After investigation, the items you ordered were in different warehouses so therefore the shipping was more to ensure that the items reached you. We left you a voice message regarding the change of colour to speed up your order. We have not had any emails from you and therefore suspect that the email address may be incorrect or they have been tagged as spam? Again sincere apologies - I do hope you have received our notifications on your refund now.
Posted 4 years ago
Great service and knowledgeable staff.
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Posted 4 years ago
Always excellent advice and service, new shop layout is great.
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Posted 4 years ago
Fast and efficient
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Posted 4 years ago
Delivered product on time, no hassle purchase 😀
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Posted 4 years ago
Mike's Dive Store is rated 4.7 based on 1,923 reviews